Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S
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Mar 27, 2016 11:28 PMby Micke-49,PANDA1988 has a point. To me it appears as if the makers of "canOpenURL" have made a huge mistake in hardcoding the number of times the function can be used system wide. Obviously this has been implemented/changed starting from IOS 9.0 so there must exist a working solution that the developers can revert back to.
Dear developers, trust me, the whole community will give you a cheer once this is fixed.
Dear application developers, please follow the instructions and link your application against the latest version of IOS if you use this function.
Dear quality assurance team at Apple, I trust that you understand why we don't give you a big hand for this!
Apple Support Communities panda1988 has posted in the Using iPhone community. IMHO the problem is because some apps on the devices arent built correctly using this method described in here (on apple iOS developer library guide guide)
Look especially what i've put in BOLD
PS: I all started my investigation starting from my older post in here
Returns a Boolean value indicating whether or not the URL’s scheme can be handled by some app installed on the device.
Declaration
SWIFT
func canOpenURL(_url: NSURL) -> BoolOBJECTIVE-C
- (BOOL)canOpenURL:(NSURL *)urlParameters
urlA URL (Universal Resource Locator). At runtime, the system tests the URL’s scheme to determine if there is an installed app that is registered to handle the scheme. More than one app can be registered to handle a scheme.
The URL you pass to this method can have a common scheme or a custom scheme.
Return Value
NOif there is no app installed on the device that is registered to handle the URL’s scheme, or if you have not declared the URL’s scheme in yourInfo.plistfile; otherwise,YES.Read the Discussion section for more information on conditions that affect the return value.
Discussion
If this method returns
YESfor a given URL, iOS guarantees that that if theopenURL:method is subsequently called using the same URL, an app registered to handle the URL’s scheme will launch to handle it. This method’s return value does not indicate whether or not the full URL is valid or if the specified resource exists.If your app is linked against an earlier version of iOS but is running in iOS 9.0 or later, you can call this method on 50 distinct URL schemes. After hitting this limit, subsequent calls to this method return
NO. If a user reinstalls or upgrades the app, iOS resets the limit.Unlike this method, the
openURL:method is not constrained by the LSApplicationQueriesSchemesrequirement: If an app that handles a scheme is installed on the device, theopenURL:method works, whether or not you have declared the scheme.Availability
Available in iOS 3.0 and later.
See Also
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Mar 27, 2016 11:50 PMby Recoseu,IOS 9.3 on iPhone 6s 128 Gb.
The problem started Saturday...
I cannot open any links from e-mail, after that I could not click on any search results in Safari.
Downgraded to 9.2.1 + restore back-up, all OK, except the fact that I could not pair my Apple Watch (it requires 9.3).
Updated again to 9.3 and it worked fine until I've restored my Apple Watch! Now is worse!
This is a royal screw and my phone is pretty useless right now!
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Mar 27, 2016 11:54 PMby Penny_blackwood,Hi, I have exactly the same problem, what I did notice when I used Google app rather than Safari when I wanted use a search search service the app links work fine. I started to experience this issue pre: 9.3 beginning of last week, I thought 9.3 would help to fix it hence I upgraded.
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Mar 28, 2016 12:28 AMby pkelemen83,I Used the same workaround as John.Liu... Chrome, long press, new page. safari and chrome does not open amy links. on my iPhone6 it is not related to the 9.3 update. Its appaered before, and after I decided to go for the update, but the issue szayed the same. In my case switching off Jacascript did not help. Under chrome the only links that I foundto be working are the login link on the apple support site
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Mar 28, 2016 12:48 AMby MililyInOz,Spoke with Apple Support from Australia a few hours ago - they advised the problem is server-related, not specific to the iOS 9.3 update, though it seems to be mostly affecting devices that have upgraded. They are working on a fix, but there is no specific timeframe . They tried to walk me through all the various options people have been suggesting as temporary measures (disabling Javascript, turning off Safari options, hard resets etc etc), all to no avail. Like others, I am able to web browse with Mozilla Firefox by opening a new tab, but all Messenger, Mail etc hyperlinks are inoperable and will remain so until they get the Safari issue sorted.
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Mar 28, 2016 12:54 AMby thaleb,It has NOTHING to do with iOS9.3! This problem existed on my iphone 6s 128gb first starting on Saturday 26th in the morning under 9.2.1. This is an Apple safari server problem and nothing to do with our iOS. Also happened briefly on my iPad Air with 9.2.1 and now i simply use Chrome and Gmail apps to replace Safari and Apple Mail. So far no problems with them. So there is some incompatibility between Safari and Apple Mail and the Apple Server. Shame they won't acknowledge it because today i have had enough and will be looking at alternatives to their products.
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Mar 28, 2016 12:57 AMby MililyInOz,Well, they acknowledged to me that it was a server incompatibility issue, rather than related to iOS 9.3. Of course, it's one thing for the call centre staff to admit it and quite another for Apple to have the kahunas to make an official announcement - which we're all still awaiting...
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Mar 28, 2016 1:02 AMby thaleb,So i am right then?! It's a server incompatibility issue. And not for everyone. My kids both have 6s and they are not experiencing problems. I actually hope they do today! Then i will feel justified in moaning and sit back and wait for Apple to fix it. In the meantime i will use Chrome and Gmail.
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Mar 28, 2016 1:06 AMby noelg_77,Same issue here with IPhone 6s + IOS 9.3
I'm not able to click any link in Safari after a search.
Mind that I have experience of this issue starting from today, when I upgraded my iphone to IOS 9.3 some days agoo everything worked fine that's very very weird.
I already tried to:
1) reset the safari settings (wiping the cache and cookies)
2) reset the iphone (pressing home button + power button)
Nothing of the previously attempts worked.
Same issue is visible also using another browser (I tried Firefox).
These workarounds WORKED for me:
1) Disabled javascript from safari settings
OR
2) Change the search engine to Bing (strange, if you use "Duck Duck Go" still doesn't work, didn't try "Yahoo").
Altough the problem is still visible if you go to "google.com" and you start a search there.
I spotted the question to the Apple Support Twitter channel, le't keep in touch.
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Mar 28, 2016 1:07 AMby panda1988,IDK who you spoke with, BUT it is not a server related. DOT.
If they told you that is for 2 possible reasons:
1) they told you that just as saying, its a problem that must be fixed by us, not on your phone, so be patient.
2) they don't know yet whats the problem
Look at my previous post. The more I follow the situation online, the more I am sure about what I said.
Now I try to spoke with an apple guy, lets see what he's gonna tell me since i have some skills.
