fromroscoeil
Level 1 (4 points)
iLife

Q: backup to itunes

hi all.....my pics from iphone6 do not show up on iTunes for download

iPhone 6, iOS 9.0.1

Posted on Mar 27, 2016 10:28 PM

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fromroscoeil

Q: backup to itunes

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  • Helpful answers

  • by Rysz,

    Rysz Rysz Mar 27, 2016 11:16 PM in response to fromroscoeil
    Level 7 (20,795 points)
    iPhone
    Mar 27, 2016 11:16 PM in response to fromroscoeil

    iTunes does not store or import your photos. It's only used for selecting which images you want to sync to the iPhone.

     

    To import your photos, launch whatever application you normally use to manage your images, select the iPhone, then Import All.

     

    If you're on a Mac, that software would be iPhoto or Photos, depending on which version of OS X you have.

  • by léonie,

    léonie léonie Mar 28, 2016 12:11 AM in response to fromroscoeil
    Level 10 (107,790 points)
    iCloud
    Mar 28, 2016 12:11 AM in response to fromroscoeil

    Are the photos you want to download from your iPhone in the camera roll, or have the photos been synced to iPhone using iTunes?

     

    If you are trying to backup the iPhone to iTunes, your photos in the camera roll will be included in the iTunes backup, but are not shown.

     

    Any photos you are having stored in iCloud (My Photo Stream, Shared Albums, iCloud Photo Library) will also not be included in an iTunes backup of your iPhone. And you cannot download the iCloud photos using a USB connection.  Use the network for this.

     

  • by fromroscoeil,

    fromroscoeil fromroscoeil Mar 28, 2016 2:20 AM in response to léonie
    Level 1 (4 points)
    iLife
    Mar 28, 2016 2:20 AM in response to léonie

    OK I understand now why not all photos will download, so how do I use the network to download the photos from iCloud

    your help is appreciated