mizmantha

Q: Safari won't open any links and then freezes/crashes

HELP! The Safari on my fairly new iphone 6s has gone haywire.  Safari opens fine, and if you type in a direct URL, it will go to the website just fine.  However, if i attempt to search any subject it will pull up the pages of websites, but will not allow me to connect to any of the links and when I select a link it then freezes and crashes safari.   Additionally, if i try to open any weblink imbedded in an email, it again freezes and crashes both mail AND Safari. SO FUN!

 

And just to test general connectivity and function, i downloaded Google Chrome to see if I can search and connect there, and I can. The search works fine, pulls up the pages, and strangely, I can't access the pages direct, but it will allow me to open the page in another tab.  I feel like this should be a clue for someone smarter than I.

 

I have been tinkering for about an hour with it and I am at a loss.

 

Things I have tried:

1. Resetting the phone - both just by powering off and a hard reset (Power + Home)

2. Turning off Safari Suggestions (and browser suggestions) - this was a fix that I found for a bug that seemed similar from earlier this year.

3. Changing the search engine from Google to Yahoo and back, nothing.

4. Private Browsing (again a "fix" I found on the interwebs...)

5. Downloading and upgrading my iOS to 9.3. Still nothing.

6. Banging my head on my computer and cursing very loudly at the phone.

 

PLEASE, if you have any suggestions, i am all ears... I am going bananas and can't let it go.

 

THANK YOU!!!

iPhone 6s, iOS 9.3, Prob started while on 9.2.1

Posted on Mar 22, 2016 3:35 PM

Close

Q: Safari won't open any links and then freezes/crashes

  • All replies
  • Helpful answers

first Previous Page 10 of 22 last Next
  • by Starrky,

    Starrky Starrky Mar 28, 2016 12:07 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 12:07 AM in response to mizmantha

    I Kinda managed to solve it (temporarily) by going to the Safari settings and changing the search engine to anything other than google.

     

    after that links started working just fine. I guess i can live with that for the time being. Until Apple do something about this.

  • by eagles74,

    eagles74 eagles74 Mar 28, 2016 12:31 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 12:31 AM in response to mizmantha

    I've the same problem. What a mass! I'm using a 6S Plus and it is so weird to see that Apple published an ios update before testing it on a late model. Sorry but this shows that some people are not doing well. Superficial work. I've been using Apple for a long time and I think I won't forget this for the next purchase. Really so ridiculous mistake. It caused big problems for me. Sometimes just one error can ruin one's credibility. Please do something and this time be more serious.

  • by Leo Rtd,

    Leo Rtd Leo Rtd Mar 28, 2016 12:42 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 12:42 AM in response to mizmantha

    I have got the same problems.....nothing really works. untill apple solves the problem, you can use google chrome to avoid the safari-problems

  • by ChrisFromDUS,

    ChrisFromDUS ChrisFromDUS Mar 28, 2016 12:44 AM in response to Leo Rtd
    Level 1 (8 points)
    iPhone
    Mar 28, 2016 12:44 AM in response to Leo Rtd

    have restored my iPhone6 yesterday and was successful. now after 1 night it does not work anymore. I can not be true I have to do a reinstall every morning!?! how long will it take to have a new iOS that solves this issue???

  • by ChrisFromDUS,

    ChrisFromDUS ChrisFromDUS Mar 28, 2016 12:47 AM in response to Starrky
    Level 1 (8 points)
    iPhone
    Mar 28, 2016 12:47 AM in response to Starrky

    .

  • by WantAGeek,

    WantAGeek WantAGeek Mar 28, 2016 1:30 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 1:30 AM in response to mizmantha

    Only affected my iPad Air and iPad mini originally. It has now spread to my iPhone as well.

     

    All have been running 9.3 for a couple of days before the problem started.

  • by willfromcleethorpes,

    willfromcleethorpes willfromcleethorpes Mar 28, 2016 2:09 AM in response to Stuartan
    Level 1 (4 points)
    Mar 28, 2016 2:09 AM in response to Stuartan

    Hi All

     

    I am having the same problem, any website i try and access will not open, it will then freeze, this started to happen on my new i phone 6s on Saturday.

     

    Since then i have rung Vodafone my provider, they have suggested a reset and other things, but as you can guess, its still not working.

     

    Is this because of the update,

     

    please help......

  • by Brushton,

    Brushton Brushton Mar 28, 2016 2:36 AM in response to adamb0703
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 2:36 AM in response to adamb0703

    HI,  after a number of restores I bagan to realise that during each restore Mail and Safari would work and I thought with deleting Google Maps that was the answer, however each time when the restore was complete Mail and Safari would crash again.  So, decided to methodically check Mail and Safari each time an app was installed during the restore.  It took right up until the last few apps to be restored when it stopped working. So I deduced from this that those apps were somehow corrupting my iPad.  I then did another restore and deleted these few apps, Google Maps, Booking.com, Google Earth and so far it's up and running and has been for over 2 hours.  Its possible most people don't have these apps but maybe any app that has had a update since the last Apple update is affecting it.  Messenger and You Tube need updating but I'm reluctant to do it at this stage.

  • by francoisfromnongprue banglamung chonburi,

    francoisfromnongprue banglamung chonburi francoisfromnongprue banglamung chonburi Mar 28, 2016 2:53 AM in response to elcpu
    Level 1 (4 points)
    Mar 28, 2016 2:53 AM in response to elcpu

    Thanks elpcu, this fixed the problem on my iPad 4 which had developed the problem

    still in IOS 9.2.1 (settings say that software is up to date!)

  • by adhie_idn,

    adhie_idn adhie_idn Mar 28, 2016 4:03 AM in response to mizmantha
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 4:03 AM in response to mizmantha

    I just got the same problem last night and I didn't know what the matter trigger this problem. I have tried all recommended solution, even for factory reset, but the problem still exist.

    And now, I just waiting the solution from Apple. Hope it not take a longer time to solve.

  • by dvonk,

    dvonk dvonk Mar 28, 2016 4:11 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 4:11 AM in response to mizmantha

    I have the same problem on iPhone 6 (appeared on 9.2.1 few days ago and now continues on 9.3 after update) and on iPad Air (9.2.1)

    Nothing (described above) really helps.

  • by Mrwa,

    Mrwa Mrwa Mar 28, 2016 4:27 AM in response to Tommacgr
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 4:27 AM in response to Tommacgr

    TThank you man! It worked!:)

  • by beverleyfromsheffield,

    beverleyfromsheffield beverleyfromsheffield Mar 28, 2016 4:27 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 4:27 AM in response to mizmantha

    I am having exactly the same problem, nothing works, it is very frustrating. I hope Apple are working to resolve this problem!

  • by Sinbad0,

    Sinbad0 Sinbad0 Mar 28, 2016 4:30 AM in response to Tommacgr
    Level 1 (4 points)
    Mar 28, 2016 4:30 AM in response to Tommacgr

    Thanks i have tried everything but did not try Java script....

    That sovled everything.

     

    Best Regards.

  • by Galileo634,

    Galileo634 Galileo634 Mar 28, 2016 4:55 AM in response to mizmantha
    Level 1 (4 points)
    Mar 28, 2016 4:55 AM in response to mizmantha

    So many days....HELLO APPLE!!!! WE NEED A SOLUTION!

first Previous Page 10 of 22 last Next