Q: My messages and e-mails were not transferred from my old iPhone

my messages and e-mail was not transferred from my old iPhone when I purchased my new 6s at the AT&T store. I traded in my old phone but have an iPad with the messages and e-mail on it. Can I transfer from the iPad to my new phone?

iPhone 6s, iOS 9.3

Posted on Mar 26, 2016 7:52 PM

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Q: My messages and e-mails were not transferred from my old iPhone

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by Allen A,

Allen A Mar 28, 2016 7:41 AM in response to Blscats
Community Specialists

Mar 28, 2016 7:41 AM in response to Blscats

Howdy Blscats,

This can, indeed, be done by backing up the iPad, then restoring your iPhone from the iPad's backup. The article linked below provides instructions for doing so.
Transfer content from an iPhone, iPad, or iPod touch to a new device
https://support.apple.com/en-us/HT201269

Sincerely
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Q: My messages and e-mails were not transferred from my old iPhone

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by Allen A,

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