HT206203: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3

Learn about If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
u8conch

Q: Hyperlinks do not work

Hyperlinks do not work

iPad Air, iOS 9.3

Posted on Mar 28, 2016 7:48 AM

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Q: Hyperlinks do not work

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  • Helpful answers

  • by D.Cohen,

    D.Cohen D.Cohen Mar 28, 2016 7:52 AM in response to u8conch
    Level 6 (8,424 points)
    Desktops
    Mar 28, 2016 7:52 AM in response to u8conch

    Hi! It's a common issue and there's currently no permanent fix.


    Try disabling JavaScript under Settings - Safari - Advanced.


    Apple is aware of the issue and will soon release a fix.

  • by andres1712,

    andres1712 andres1712 Mar 28, 2016 8:21 AM in response to u8conch
    Level 1 (47 points)
    iPad
    Mar 28, 2016 8:21 AM in response to u8conch

    Until Apple has a solution I'm using

    1.- CloudMagic as my main email client. Manage 4 email accts and use Mail to clean Junk & Trash, just easier for me.

    2.- Chrome and Mercury as my main browsers (in CM you can choose Chrome instead of Safari for the links) ,

    3.- Fantastical as my suplementary calendar and

    4.- TunnelBear as my VPN connector.


    This has been working >90% for over a month so have made my iPad Mini 4 useable again until, perhaps sometime this year, Apple fixes iOS.


    Cheers

    Andres

  • by cryone,

    cryone cryone Mar 28, 2016 10:47 AM in response to u8conch
    Level 1 (8 points)
    Mar 28, 2016 10:47 AM in response to u8conch

    how to fix broken ios 9.3 safari/mail links bug:

     

    1) find and uninstall booking.com application, if you have it

    2) wait at least 1 hour, bug is gone. maybe you need to reboot once

     

    to reproduce bug again: install booking.com application

  • by Skydiver119,

    Skydiver119 Skydiver119 Mar 28, 2016 10:48 AM in response to cryone
    Level 7 (27,967 points)
    iPad
    Mar 28, 2016 10:48 AM in response to cryone

    I do sincerely doubt it's the booking.com app, simply because the odds of the number of people here having the issue also ALL having that app is pretty slim.

     

    It's an issue with Javascript with Safari and mail, which is why disabling that helps in some instances. In others the 'fix' is the work around to use another browser until Safari works again.

  • by andres1712,

    andres1712 andres1712 Mar 28, 2016 11:15 AM in response to Skydiver119
    Level 1 (47 points)
    iPad
    Mar 28, 2016 11:15 AM in response to Skydiver119

    I was just called by Apple, Ireland, re my email to Tim Cook on all this mess related to hyperlinks etc affecting Mail, Safari, links, and more.


    I was asked for more details on the problem as well as my temp solution for 4 aspects of the problem, a case was opened for me and was told that they are aware of this major problem afecting thousands and that they have a strong team dedicated to solving it.


    I chided him for Apple not showing their face anywhere in their own community threads!

    That Apple users expect their devices to behave just like when you use a fridge, you open it-use it-close it. Don't know nor care about the working guts!


    He'll return my feedback to Tims office. Felt better after this.


    That's all for now folks!

  • by joe_7399,

    joe_7399 joe_7399 Mar 31, 2016 1:30 PM in response to u8conch
    Community Specialists
    Mar 31, 2016 1:30 PM in response to u8conch

    Hello u8conch,

     

    Thanks for using the Apple Support Communities!

     

    From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.

     

    iOS 9.3.1 was recently released. Performing this update should resolve this situation.

     

    If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support

     

    Cheers!

  • by ihelpuserid,

    ihelpuserid ihelpuserid Jun 6, 2016 4:26 PM in response to joe_7399
    Level 1 (9 points)
    Jun 6, 2016 4:26 PM in response to joe_7399

    I have installed 9.3.2 and the problem remains.  Any guidance?

     

    Thanks.