mor1s

Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,


Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.


I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

Close

Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

  • All replies
  • Helpful answers

first Previous Page 31 of 66 last Next
  • by Old Man at the Mac,

    Old Man at the Mac Old Man at the Mac Mar 28, 2016 10:16 AM in response to mor1s
    Level 1 (4 points)
    Mar 28, 2016 10:16 AM in response to mor1s

    ipad air 2 OK.

     

    IPHONE 6s plus screwed. I've tried,all,of the suggested fixes and nothing fixes this mess.

     

    Helpi please Apple.

  • by Indy73,

    Indy73 Indy73 Mar 28, 2016 10:18 AM in response to mor1s
    Level 1 (4 points)
    Mar 28, 2016 10:18 AM in response to mor1s

    The ONLY way I was able to fix this is by restoring the phone to 9.3 and SET UP AS A NEW PHONE.

  • by Wattloewe,

    Wattloewe Wattloewe Mar 28, 2016 10:20 AM in response to cryone
    Level 1 (8 points)
    iCloud
    Mar 28, 2016 10:20 AM in response to cryone

    will not help really. Bug will return!

  • by sahandfromdarmstadt,

    sahandfromdarmstadt sahandfromdarmstadt Mar 28, 2016 10:23 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 10:23 AM in response to mor1s

    Many people have the same problem. Does someone knows when is the new update coming up?

  • by Indy73,

    Indy73 Indy73 Mar 28, 2016 10:24 AM in response to Wattloewe
    Level 1 (4 points)
    Mar 28, 2016 10:24 AM in response to Wattloewe

    Any idea how long it takes to return? Have you done this yourself?

  • by jan-willemfromrotterdam,

    jan-willemfromrotterdam jan-willemfromrotterdam Mar 28, 2016 10:25 AM in response to Wattloewe
    Level 1 (4 points)
    Mar 28, 2016 10:25 AM in response to Wattloewe

    Rest of the world (Samsung/Microsoft) is probably laughing their as* off.

    I've got the same issue with my iPhone 6 after updating to 9.3

    Amateurs. Hopefully it will get solved soon, or at least possibility to roll back to previous version.

    UX of my phone just dropped with 99%

  • by Schoolmarmjr,

    Schoolmarmjr Schoolmarmjr Mar 28, 2016 10:28 AM in response to UNLVS
    Level 1 (4 points)
    Mar 28, 2016 10:28 AM in response to UNLVS

    I have been issued TWO brand new phones in the past three days, and have made five trips to the Apple Store.

    Even on the 6S Plus that has not been updated , I am having the same issue again--/ this time, 46

    minutes after leaving the store with a smile on my face.  Every app that could be deleted was deleted, and the plan was for me to add one at a time, assuming everything was okay.

     

    Alas, every link through email, Safari, or Chrome causes the phone to freeze.

     

    The issue began after I updated, but I am now on a brand new, non- updated 6 S us, experiencing the same issue!!!

    INcredibly frustrating!  Ideas, ANYONE?!?

  • by jayreef,

    jayreef jayreef Mar 28, 2016 10:33 AM in response to Schoolmarmjr
    Level 1 (4 points)
    Mar 28, 2016 10:33 AM in response to Schoolmarmjr

    All we can do is wait it out, they know it exists but if you search AppleSupport on Twitter you will see how widespread it is, but at the moment their support are making everyone jump through a hoop to not fix, an announcement would be more professional to be honest

     

    we live in an age of transparency, they should treat us that way

  • by lalipapi,

    lalipapi lalipapi Mar 28, 2016 10:33 AM in response to Schoolmarmjr
    Level 1 (4 points)
    Mar 28, 2016 10:33 AM in response to Schoolmarmjr

    Update 9.3 OTA NOW!

  • by UNLVS,

    UNLVS UNLVS Mar 28, 2016 10:39 AM in response to lalipapi
    Level 1 (10 points)
    iTunes
    Mar 28, 2016 10:39 AM in response to lalipapi

    I noticed this happening last Thursday. I don't remember it happening before that time people are stating that it is booking.com app or wikipedia. I don't have booking app but I do have wikipedia app that was updated on the 22nd.  The problem like I stated in earlier posts was that I actually wiped my phone clean and tested all functionality that I was having issues with. Being able to bring a link in Mail worked and going to this site on my phone worked. When I restored my phone from backup the issue came back. I was going to just start from scratch but waiting to see if apple is going to fix.

  • by Mitjorn,

    Mitjorn Mitjorn Mar 28, 2016 10:46 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 10:46 AM in response to mor1s

    Hi there.

     

    Just had a chat with the German Apple Support Team.

     

    They told me it was an iOS issue and that their engineers are working hard on releasing an update very soon. They even were working on the bank holidays (Easter).

     

    I asked if the sentence "It simply works" not counts any more.

     

    They replied: "It still does. Do you know the saying of sitting on one`s high horse? This time we fell. And I apologize for that very much."

     

    Okay. It shouldn't happen but it happened. Lets give them a chance to fix it soon.

  • by Landorhope,

    Landorhope Landorhope Mar 28, 2016 10:51 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 28, 2016 10:51 AM in response to mor1s

    just had a work around that will give you some relief stop Java Script. Mind you any Web sites that are still using java will not work but at least the other will function.

  • by pcbosis,

    pcbosis pcbosis Mar 28, 2016 10:55 AM in response to mor1s
    Level 1 (4 points)
    Mar 28, 2016 10:55 AM in response to mor1s

    Apple like all other companies that create systems for computer etc. will come out with an update and why have only 100 people if that testing it at Apple.  let the millions of iphone users be the testers and have all of us let Apple know whats wrong with the update.   At least they fixed the press to speak text messages so that it works the first time.

  • by Wattloewe,

    Wattloewe Wattloewe Mar 28, 2016 11:03 AM in response to Mitjorn
    Level 1 (8 points)
    iCloud
    Mar 28, 2016 11:03 AM in response to Mitjorn

    Just installing the brand new OTA-update for my iPad Air and the iPhone 5s. Hope they succeeded in patching the bug.

  • by sqig,

    sqig sqig Mar 28, 2016 11:04 AM in response to cryone
    Level 1 (4 points)
    Mar 28, 2016 11:04 AM in response to cryone

    I Dont have booking.com never have..... But still have the problem. This and other apps are probably the cause but let's not get too focussed on booking.com.

first Previous Page 31 of 66 last Next