ValTing

Q: Payment Issue

Hello Everyone,

 

I wish anyone could help me out with my issue here.

Currently I'm having a problem to update my payment information.

I'd activated my online and foreign payment for both my VISA and MasterCard.

However, I was trying to update my payment information but the error was "Your payment method was declined. Please enter valid payment method information.".

This issue I'd faced before and when I was in different location or connect different connection will be able to make purchase.

Today, I was trying all the method I could, my cards got cash available but there was still the same error message appear.

 

 

 

Anyone who faced this problem before, please let me know how did you solve it.

Posted on Mar 28, 2016 8:59 AM

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Q: Payment Issue

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  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Mar 28, 2016 9:03 AM in response to ValTing
    Level 10 (132,515 points)
    iTunes
    Mar 28, 2016 9:03 AM in response to ValTing

    What types of card are they, credit or debit ? If debit that might be why - not all seem to still be accepted, and they might not be accepted at all in some countries.

     

    The cards are registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and were issued by a bank in the country where you are (and therefore the country which is on your iTunes account) ?

  • by ValTing,

    ValTing ValTing Mar 28, 2016 10:12 AM in response to King_Penguin
    Level 1 (8 points)
    Mar 28, 2016 10:12 AM in response to King_Penguin

    Dedit cards. I've been using it all these while for 2 years and there wasn't any big issue as the current one. All cards are under my name.

  • by King_Penguin,

    King_Penguin King_Penguin Mar 28, 2016 10:15 AM in response to ValTing
    Level 10 (132,515 points)
    iTunes
    Mar 28, 2016 10:15 AM in response to ValTing

    What is/isn't accepted can change over time, debit cards appear to being accepted less than they used to be. Are iTunes gift cards available in your country so that you can use them as your payment method ?