chelychel22

Q: my iPhone 6 is typing and opening apps by itself

my iphone 6 is typing and opening apps by itself. How do i fix this. I just bought it last week.

iPhone 6, iOS 8.1.2

Posted on Jan 9, 2015 7:53 AM

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Q: my iPhone 6 is typing and opening apps by itself

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  • by 1EleanorRigby,

    1EleanorRigby 1EleanorRigby Feb 10, 2016 8:28 PM in response to faresar
    Level 1 (4 points)
    iPhone
    Feb 10, 2016 8:28 PM in response to faresar

    I'm not alone!!! You didn't mention if as you typed did your phone actually delete instead of type? Mine does and it then rand decides to type completely random letters or words. Mine will open Facebook and post random half sentences commenting to some other post. It opens youtube and all sorts 


    it's totally insane


    it has to be hardware. My iPhone 5s had been a dream. This is a nightmare!!

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 11, 2016 5:33 AM in response to 1EleanorRigby
    Level 9 (58,959 points)
    iPhone
    Feb 11, 2016 5:33 AM in response to 1EleanorRigby

    1EleanorRigby wrote:

     

    it has to be hardware.

    Then make an appointment at the Genius Bar at your local Apple Store/Authorized Repair Center or contact Apple and arrange to have the phone sent in for service.

  • by Dunerider,

    Dunerider Dunerider Feb 14, 2016 8:58 AM in response to 1EleanorRigby
    Level 1 (5 points)
    Feb 14, 2016 8:58 AM in response to 1EleanorRigby

    Yes, it was deleting, too.

     

    My phone was under warranty. Apple sent me  "loaner" phone (I had to give a credit card deposit). I restored from cloud backup.

    I mailed the problem phone back. Several weeks later, they said to keep this phone. There was never an explanation of what went wrong, even though I repeatedly asked for an explanation.

     

    Their silence made me suspicious. Not sure what it was about, but why not explain it?

  • by MinerFortyNiner,

    MinerFortyNiner MinerFortyNiner Feb 17, 2016 11:19 AM in response to 1EleanorRigby
    Level 1 (8 points)
    iPhone
    Feb 17, 2016 11:19 AM in response to 1EleanorRigby

    For the past month or so, my touchscreen would continuously freeze, requiring me to turn off the screen and turn back on (not power down). That would usually fix it, though it would sometimes return. I have not had any problems with the touchid/home button, only the actual screen.

     

    Today, it started doing the same thing as many have experienced. After unlocking, the screen would swipe back and forth, open random apps, and autotype random letters. It's basically as though it's sensing random touches on the screen, even though there aren't any. This occurs whether plugged in to a charger or not, although it seems to be less prevalent while charging.

     

    I usually use an apple charger, only using an aftermarket charger in my car. I have a tempered glass screen protector, which I removed this morning when it really started going crazy. Removing the protector did not rectify the problem.

     

    I plan to go to a Genius Bar, however, I suspect that won't resolve this. We'll see.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 17, 2016 11:37 AM in response to MinerFortyNiner
    Level 9 (58,959 points)
    iPhone
    Feb 17, 2016 11:37 AM in response to MinerFortyNiner

    MinerFortyNiner wrote:

     

     

    I plan to go to a Genius Bar, however, I suspect that won't resolve this. We'll see.

    Why wouldn't it? If the device is defective, they will either replace the phone or the screen. If your phone is under warranty, it will cost you nothing.

  • by MinerFortyNiner,

    MinerFortyNiner MinerFortyNiner Feb 19, 2016 11:15 AM in response to Meg St._Clair
    Level 1 (8 points)
    iPhone
    Feb 19, 2016 11:15 AM in response to Meg St._Clair

    Well, judging by other posts in this thread, plus doing additional research regarding this issue, it doesn't appear to be something that is fixable, especially at the Genius Bar... and my phone is not under warranty.

     

    However, the issue seems to have dissipated in the last few days, although the freezing has continued.

  • by ajhedrick09,

    ajhedrick09 ajhedrick09 Feb 19, 2016 11:32 AM in response to MinerFortyNiner
    Level 1 (0 points)
    Feb 19, 2016 11:32 AM in response to MinerFortyNiner

    Do you have Verizon? Just curious because it seems mine only acts crazy like that when I have one bar of LTE.

  • by MinerFortyNiner,

    MinerFortyNiner MinerFortyNiner Feb 19, 2016 1:14 PM in response to ajhedrick09
    Level 1 (8 points)
    iPhone
    Feb 19, 2016 1:14 PM in response to ajhedrick09

    I do have Verizon, and I hadn't checked that. However, thinking about it, that seems to be when mine did it as well. I wonder what that has to do with it.

  • by patfrommunster,

    patfrommunster patfrommunster Mar 2, 2016 4:09 AM in response to MinerFortyNiner
    Level 1 (0 points)
    Mar 2, 2016 4:09 AM in response to MinerFortyNiner

    My iPhone 6 Plus bought (17/2/16) is behaving exactly  as described in the discussion.  It has happened twice,  about two months after I got it, for about 2 days and again yesterday (1/3/16). This morning it is still typing away on its own and opening and closing Apps. Has anyone found the solution? I am on my way into the people I bought it from (Three), I bet the symptoms will have disappeared by the time I get to town.  Will let you know. 

  • by KiltedTim,

    KiltedTim KiltedTim Mar 2, 2016 5:38 AM in response to patfrommunster
    Level 9 (55,588 points)
    Mac OS X
    Mar 2, 2016 5:38 AM in response to patfrommunster

    If you'd bother to read this thread, you would know that this is a hardware problem. The phone will need to be serviced / replaced.

  • by exkites,

    exkites exkites Mar 28, 2016 2:44 PM in response to chelychel22
    Level 1 (4 points)
    Mar 28, 2016 2:44 PM in response to chelychel22

    Had same problem today with random apps launch on IPhone 6, it doesn't look to me like hardware faulty it's more looks like a hack. So I turned phone off, opened ITunes form laptop and changed password, than restarted phone and changed Pass code too. And volia seems like problem is gone!

  • by Babybibber,

    Babybibber Babybibber Mar 28, 2016 4:09 PM in response to exkites
    Level 1 (4 points)
    Mar 28, 2016 4:09 PM in response to exkites

    HHad the same exact issue.  Even restarted everything through iTunes. Took the phone to local Apple Store and they said this was happening with iPhone 6 plus. They took old phone and gave me a brand new one. So far no issues with new phone. Old phone didn't mess up till I had it for about 6 months.

  • by dave713,

    dave713 dave713 Apr 12, 2016 12:44 PM in response to Meg St._Clair
    Level 1 (9 points)
    Apr 12, 2016 12:44 PM in response to Meg St._Clair

    Did that.

    got a new one for free.

     

    Does the SAME thing.

  • by dave713,

    dave713 dave713 Apr 12, 2016 12:50 PM in response to KiltedTim
    Level 1 (9 points)
    Apr 12, 2016 12:50 PM in response to KiltedTim

    Are ALL "level 9" types as pompous as you and "meg"?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Apr 12, 2016 12:51 PM in response to dave713
    Level 9 (58,959 points)
    iPhone
    Apr 12, 2016 12:51 PM in response to dave713

    dave713 wrote:

     

    Are ALL "level 9" types as pompous as you and "meg"?

    No, we're just especially talented. And I'm flattered to be put in the same category as KiltedTim.

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