mor1s

Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

Hi,


Never had any problems with my iPhone 6S. Just upgraded to iOS 9.3 without any issues. After the upgrade, I can't click links when searching something on Google in Safari or clicking a link in the Mail, the apps just freeze.


I tried clearing Safari history data/cache, closing all apps and restarting the phone (both regular and holding both home/power key), disabling all sorts of settings form Safari settings, but no luck.. Anyone with an idea how to sort it out?

iPhone 6s, iOS 9.3

Posted on Mar 24, 2016 12:47 PM

Close

Q: iOS 9.3 - Safari/Mail freezes after clicking links on iPhone 6S

  • All replies
  • Helpful answers

first Previous Page 42 of 66 last Next
  • by Castorp,

    Castorp Castorp Mar 29, 2016 3:48 AM in response to mor1s
    Level 1 (4 points)
    Mar 29, 2016 3:48 AM in response to mor1s

    Same problem with IPad Air 2: it freeze each time I want to use mails, Safari or click on a hyperlink since I have downloaded IOS 9.3. I already got some problem with the previous version for hyperlinks (I should press for a while to get a window copy or open  and click on open for opening the page...)

  • by Antphotography ,

    Antphotography Antphotography Mar 29, 2016 3:49 AM in response to mstendah
    Level 1 (4 points)
    Mar 29, 2016 3:49 AM in response to mstendah

    It's not good for Apple if we leave their own core applications like mail and browser, but in this moment I think they are more focused in hardware than software.

  • by jmv14,

    jmv14 jmv14 Mar 29, 2016 3:51 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 29, 2016 3:51 AM in response to mor1s

    I have similar problem


    for search on google and being able  click On links I have de-activated javascript


    for email I am really blocked. I have no clue how to proceed.

    in many email you have only a picture to click on (for example: validate, yes, no, proceed with payment). In these cases where emails only contain picture I have no clue how to proceed with a workaround as the link is not display for me to copy and paste.

    any idea ?


    HELP !!!!

  • by SBL Mali Kekec,

    SBL Mali Kekec SBL Mali Kekec Mar 29, 2016 3:55 AM in response to mor1s
    Level 1 (4 points)
    Mar 29, 2016 3:55 AM in response to mor1s

    Same problem. 6s 64GB.

     

    I loved iPhone despite it was overpriced because it was always running smooth, was easy to use and reliable. But now I'm disappointed at least with fact that their newest model 6S isn't working with new update and there is no workaround for that.

     

    Somebody write on 25.3. that Apple customer service told him fix will be available in next 2 days. Now is 29.3. Think Apple is loosing customer here. Maybe I'm just one but..

  • by Antphotography ,

    Antphotography Antphotography Mar 29, 2016 3:56 AM in response to mstendah
    Level 1 (4 points)
    Mar 29, 2016 3:56 AM in response to mstendah

    It's not good for Apple if we leave their own core applications like mail and browser, but in this moment I think they are more focused in hardware than software.

  • by mgrassni,

    mgrassni mgrassni Mar 29, 2016 4:14 AM in response to mor1s
    Level 1 (5 points)
    Mar 29, 2016 4:14 AM in response to mor1s

    I have the same problem with Safari. Links will not work and it freezes. Links in email will not open Safari browser and freezes the email. Links work in Chrome but only with a long click to get the option to open in a new tab. It did not affect my iPhone 6S or iPhone 6plus. It only affected my iPad air.

  • by imcnally,

    imcnally imcnally Mar 29, 2016 4:28 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 29, 2016 4:28 AM in response to mor1s

    Same problem for me.....IPhone 6.

    Please Apple do something to fix this quick!! It's so frustrating.

    All the suggested temporary solutions are not working. Switching off Java Script did nothing to help.

    I'm using the Google App now and have to copy the URL or type it out to get to the website I want.

    Links from Gmail are not working either and its freezing the g-mail altogether.

    I did have booking.com App on my phone but have since deleted it.

    Help Please!!

  • by pete@suffolk,

    pete@suffolk pete@suffolk Mar 29, 2016 5:08 AM in response to mor1s
    Level 1 (4 points)
    iPod
    Mar 29, 2016 5:08 AM in response to mor1s

    YEs my iPad Air is now almost useless! I can no longer follow any links in emails or on browser pages. Hurry up and fix it Apple! I cannot believe that such a crucial error was not spotted in the testing of the software. Very sloppy!

  • by aktfromrugby,

    aktfromrugby aktfromrugby Mar 29, 2016 5:14 AM in response to mor1s
    Level 1 (4 points)
    Mar 29, 2016 5:14 AM in response to mor1s

    Links not working - news, safari, chrome etc

     

    Apple need to get this fixed ASAP - a response from apple would be nice. This one is a deal-breaker.. SERIOUSLY contemplating bailing and switching to Android after championing iphone for years!

  • by adonissk,

    adonissk adonissk Mar 29, 2016 5:26 AM in response to aktfromrugby
    Level 1 (4 points)
    Mar 29, 2016 5:26 AM in response to aktfromrugby

    I have been following this whole thread and I am happy to report that Inhave fixed the issue. I waited for 24h before posting to make sure this still works.

    You do not need to revert to a previous version or lose any backups. I have 300 apps on my phone and I kept all of them (except 3), including my full backup.

    No iTunes.

    The process I followed:

    1. Create an iCloud backup.

    2. Erase all content and settings.

    3. Follow the process to restore from the iCloud backup once the phone has been wiped.

    4. As soon as your applications show up greyed out (which means they are queued to be downloaded), click and hold any app so you can delete the offending applications BEFORE they install. In my case, and I suspect for many other people, the offending apps I deleted were:

    - Booking.com

    - Triparvisor

    - Yelp

     

    The rest of my apps downloaded and the issue did not return.

    Let me know how you get on.

  • by jmv14,

    jmv14 jmv14 Mar 29, 2016 5:34 AM in response to adonissk
    Level 1 (4 points)
    iPhone
    Mar 29, 2016 5:34 AM in response to adonissk

    How did you know it was these apps

    how do you know that installing a new apps in the future will not cause the same issue ?

    for the 9.3 has been working fine during 4 days. So I am not sure your problem is fixed

  • by lozik89,

    lozik89 lozik89 Mar 29, 2016 5:46 AM in response to jmv14
    Level 1 (4 points)
    Mar 29, 2016 5:46 AM in response to jmv14

    I've fixed the issue on my iphone 6s with 9.0.2, but it works only on that ios version.

  • by ekser,

    ekser ekser Mar 29, 2016 5:55 AM in response to mor1s
    Level 1 (4 points)
    Mar 29, 2016 5:55 AM in response to mor1s

    Same problem here!

     

    Do something, Apple! I can't use my smartphone properly at the moment!

     

    Apple iPhone 6 - iOS 9.3

  • by RodrigoApple,

    RodrigoApple RodrigoApple Mar 29, 2016 5:58 AM in response to mor1s
    Level 1 (4 points)
    iPhone
    Mar 29, 2016 5:58 AM in response to mor1s

    Apple is not the same. This last update 9.3 is 100% garbage.

    I never had a problem like this, zero internet browsing.The phone is simply useless without internet access.

    Maybe its time to move to Android, after all the phone features are better already.

    How come are they taking so long to solve this problem.

    If Steve was alive this would never happened.

    Garbage engineering.

  • by adonissk,

    adonissk adonissk Mar 29, 2016 6:07 AM in response to jmv14
    Level 1 (4 points)
    Mar 29, 2016 6:07 AM in response to jmv14

    They are some of the apps mentioned in this thread and other threads on here - those were the ones I had on my phone.

    I am not going to be installing any other apps or app updates until this is patched by Apple. But I have a usable phone until then.

first Previous Page 42 of 66 last Next