HT205628: If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen

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Mariohead

Q: I upgraded my Iphone and I can use it on my itunes 11.4

This must be the most common trouble in this community, anyway, I hope some clever person can help me, well, I own a MAC with OS X 10.6.8 and the latest itunes version allowed to download is 11. 4, I upgraded my iphone 5c and 6+ to the latest version 9.3 and now mi itunes can't read them, what Can I do? I cannot afford to buy another computer, APPLE now obligates to people to thrown away their old equipment? 

 

please Help

iPhone 6 Plus, iOS 9.3

Posted on Mar 28, 2016 11:37 PM

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Q: I upgraded my Iphone and I can use it on my itunes 11.4

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  • by Limnos,

    Limnos Limnos Mar 29, 2016 6:14 AM in response to Mariohead
    Level 9 (54,353 points)
    Mac OS X
    Mar 29, 2016 6:14 AM in response to Mariohead

    iOS9 on a mobile device requires iTunes 12.3 or higher which in turn requires a computer running OSX 10.8.5 or higher.  System Update only checks for updates for the current system version you are running but that itself may be out of date.  It may or may not be possible to upgrade your computer to the required system. Find your computer model on the http://www.everymac.com web site and near the bottom of the system specification section it will say what OS versions it is capable of running. If you cannot run a newer system you will not be able to sync this phone to your present computer. If it can run 10.8.5 or higher you can either buy a download code for OSX 10.8 Mountain Lion from Apple online, or you can try installing the free El Capitan OSX 10.11.  El Capitan may run slower on older machines and require additional RAM purchase.  Doing a big jump in system versions is also more likely to affect old software.

     

    Snow leopard to el capitan, will it cause my macbook to be slow?  - https://discussions.apple.com/thread/7412959

     

    Mountain Lion 10.8 purchase link U.S.A. - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

     

    Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

     

    Current OSX general upgrade information, including system requirements - http://www.apple.com/osx/how-to-upgrade/

     

    If you have any PPC generation software that has been running under OSX 10.6 it will not be supported under any later system versions.