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Q: How can I send in my iPod Nano and not have to end up calling the Apple Support line for a shattered screen when I have a 1 year w ... How can I send in my iPod Nano and not have to end up calling the Apple Support line for a shattered screen when I have a 1 year warranty to have it fixed any time? more
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Mar 29, 2016 6:47 AM in response to Beeba Bieberby Meg St._Clair,User damage is not covered by warranty. You can arrange to have it sent in for service online however, you will have to pay for it.
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Mar 29, 2016 6:49 AM in response to Beeba Bieberby Kenichi Watanabe,A warranty covers manufacturing defects, like if the screen failed. It does not cover accidental damage.