Q: ATV4 - HDCP Error message
ATV4 has started to display an error message approx 50+% of the time, when I switch to ATV4 from ATV3... "The content requires HDCP for playback. Either your HDMI cable is properly connected, or your HDMI cable doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again".
When you OK the message, the ATV4 takes you back to the start menu for the content that was playing, whereas when I switch back to ATV3 - the content is paused exactly where I left it.
HDMI cables are exactly the same and ATV4 has been working for last 3 weeks - why now? - recent update the cause maybe?
Anyone?
Posted on Mar 27, 2016 10:16 AM
I understand your frustration. Problem solving can be tough and ruling things out prematurely is a common pitfall. Work through the following steps under the HDCP alert section to methodically rule out other issues:
Get help with audio, video, or power on Apple TV - Apple Support
If all including the last do not resolve the issue, I suggest you report the bug here:
Posted on Mar 29, 2016 9:05 AM