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Mar 29, 2016 8:38 AM in response to Photofilmby pedro d,Hello there, Photofilm.
It seems you're having issue changing payment information for your Apple ID on your iPhone 5. The following Knowledge Base article offers some great steps and additional recommendations for doing just that:
Change or remove your Apple ID payment information
Use your iPhone, iPad, or iPod touch
- Tap Settings > iTunes & App Store.
- Tap your Apple ID, then tap View Apple ID. You might need to sign in.

- Tap Payment Information. If you're using Family Sharing, only your family organizer can update the payment information.
- Change or remove your information. To remove your payment method, select None. Get help if you don't see None or can't select it.

- Tap Done.
If you change your payment method to a credit card, the iTunes Store places a temporary authorization hold on your credit card to verify your updated account information.
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Get help
If you want to update any other account information, sign in to your Apple ID account page.
If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:
- If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
- If your previous payment wasn't accepted, you might need to change your payment information.
Thanks for reaching out to Apple Support Communities.
Kind Regards.
