Jtriana61
Level 1 (4 points)
Apple Music

Q: Apple Music gets charged against gift card credit instead of credit card

wive created the shared account under her apple user id....   added a credit card as the default payment method. Now when daughter gets her Apple Music monthly bill, it goes against the gift card credit under my wife's account and not against the credit card on file.... Any ideas...

Posted on Mar 29, 2016 6:14 PM

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Jtriana61

Q: Apple Music gets charged against gift card credit instead of credit card

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  • by joe_7399,

    joe_7399 joe_7399 Mar 31, 2016 6:18 AM in response to Jtriana61
    Community Specialists
    Mar 31, 2016 6:18 AM in response to Jtriana61

    Hi Jtriana61,

     

    Thanks for using the Apple Support Communities!

     

    I understand that when being charged for Apple Music, the charge is coming from your store credit (gift card) rather than the credit card you have on file. 

     

    This is happening because of the way iTunes bills for charges. 

     

    Which payment methods are used first?

    When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. The payment method that you have on file is then charged for any remaining balance.

     

    How iTunes Store purchases are billed - Apple Support

     

    Best!