Q: Links will not open in search or from emails
Problem only started yesterday. Tried to search something (I'm using Google, but have also tried Yahoo) but the links would not open. Found the same was happening for links in emails. Nothing is opening. I have cleared all history/cookies through settings. I have closed the ipad down and restarted it, and I have also tried resetting the Ipad. Nothing has worked. Any suggestions what I can do?
iPad 2, iOS 9.2.1, null
Posted on Mar 28, 2016 8:57 AM
Ive gathered the appropariate information from AppleCare on how to addresss this issue appropriately.
The temporary fix is to follow these instructions:
1. Perform a hard reset on the device (Hold down the home button and the on/off button until you see the black screen).
2. After successufully hard resetting the device check your hyperlinks in Safari to see if they respond.
If they don't, you need to turn off JavaScript on the device: Settings > Safari > Advanced > JavaScript.
3. If this combo doesn't resolve the issue, the official instruction is to keep your device up to date in case a future release fixes the issue.
Posted on Mar 28, 2016 5:40 AM