Q: iphone 5 lock on icloud activation

Hi, my iphone 5 was locked on Apple ID activation after I upgraded the OS version.

I forgot my login information (the email and the password) for the Apple ID account because I created this account 3 years ago and I never signed to Apple ID or iCloud after I created the account firstly.

I have receipt that is my Iphone 5 and what can I do with this? with who I can talk? I have to unlock the Apple ID activation!

iPhone 5

Posted on Mar 29, 2016 4:13 AM

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Q: iphone 5 lock on icloud activation

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by Ingo2711,

Ingo2711 Mar 29, 2016 5:42 AM in response to shani2412
Level 7 (25,904 points)

iPhone

Mar 29, 2016 5:42 AM in response to shani2412

To find your Apple ID and correct password, check this page, or contact Apple ID support by using the link on that page.
Apple - Support - Apple ID

To pass the activation screen after installing 9.3, check this article:
If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support
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by shani2412,

shani2412 Mar 29, 2016 6:29 AM in response to Ingo2711
Level 1 (4 points)

iPhone

Mar 29, 2016 6:29 AM in response to Ingo2711

But I say that I didn't remmeber the email and the password so thats don't helped me.
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by Ingo2711,

Ingo2711 Mar 29, 2016 9:47 AM in response to shani2412
Level 7 (25,904 points)

iPhone

Mar 29, 2016 9:47 AM in response to shani2412

Contact Apple Support and see if you can verify the purchase of your phone by giving them the details of your receipt. After that they might also be able to help you with your Apple ID.
iPhone - Contact Support - Apple Support
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by Malcolm J. Rayfield,

Malcolm J. Rayfield Mar 30, 2016 3:33 AM in response to shani2412
Level 5 (7,945 points)

Mar 30, 2016 3:33 AM in response to shani2412

https://support.apple.com/HT206203
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Q: iphone 5 lock on icloud activation

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by Ingo2711,

by shani2412,

by Ingo2711,

by Malcolm J. Rayfield,

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