Q: unable to install Safari update

Unable to install Safari update. Tried 8 times, but Safari was not updated (even thought the update showed as if it had). An Apple tech advised me to do it via Safe Mode, but not successful.

iMac (21.5-inch, Late 2012), OS X Mountain Lion (10.8.2), help on Contacts

Posted on Mar 29, 2016 6:07 AM

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Q: unable to install Safari update

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by thunderzzz,

thunderzzz Mar 29, 2016 6:12 AM in response to travelingman898
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Notebooks

Mar 29, 2016 6:12 AM in response to travelingman898

Did you try to update Safari on your Mac? What is the version of OS X on your machine? If you still have 10.8.2 you need to update operating system in order to use the latest Safari version bundled with OS X El Capitan.
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by travelingman898,

travelingman898 Mar 29, 2016 7:44 AM in response to thunderzzz
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iTunes

Mar 29, 2016 7:44 AM in response to thunderzzz

I have Yosemite 10.10.5 on my Mac. I do not trust El Capitan, as I installed that on my Mac when it first came out and made EVERYTHING run miserably slowly...So I went back to Yosemite
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by thunderzzz,

thunderzzz Mar 29, 2016 8:10 AM in response to travelingman898
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Mar 29, 2016 8:10 AM in response to travelingman898

You cannot install the latest Safari if your system is not El Capitan.
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by travelingman898,

travelingman898 Mar 29, 2016 8:22 AM in response to thunderzzz
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iTunes

Mar 29, 2016 8:22 AM in response to thunderzzz

OK, that makes sense to me...Now, why wouldn't the Apple techs not know this???
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by thunderzzz,

thunderzzz Mar 29, 2016 8:25 AM in response to travelingman898
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Mar 29, 2016 8:25 AM in response to travelingman898

I have no idea. Is there any chance you did not provide them with the version of OS X on your Mac? Check this article :
Get the latest version of Safari for your Mac - Apple Support
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by travelingman898,

travelingman898 Mar 29, 2016 8:28 AM in response to thunderzzz
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Mar 29, 2016 8:28 AM in response to thunderzzz

Oh, no chance at all...Before chatting with them, I had to provide all pertinent information including my OS.

Thanks for your answers.
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by thunderzzz,

thunderzzz Mar 29, 2016 8:28 AM in response to travelingman898
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Mar 29, 2016 8:28 AM in response to travelingman898

You are welcome.
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by Eric Root,

Eric Root Mar 30, 2016 7:52 AM in response to travelingman898
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iTunes

Mar 30, 2016 7:52 AM in response to travelingman898

Is the Safari update showing up in the App Store Update tab? You should be able to update to version 9.1 based on other discussions I've read.
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by travelingman898,

travelingman898 Mar 30, 2016 8:55 AM in response to Eric Root
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iTunes

Mar 30, 2016 8:55 AM in response to Eric Root

Yes, it does, and I've downloaded 8 times, all to no avail. The previous poster (Thunderzzz) told me that the update would only work with El Capitan (I have Yosemite and do not want to go to El Capitan). Either way, this is not something that I can't live without, it just would be nice to get a resolution from the Apple Techs...
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by Eric Root,

Eric Root Mar 31, 2016 7:33 AM in response to travelingman898
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iTunes

Mar 31, 2016 7:33 AM in response to travelingman898

Try from the links in this discussion.

Safari 9.1 Updates
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Q: unable to install Safari update

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by thunderzzz,

by travelingman898,

by thunderzzz,

by travelingman898,

by thunderzzz,

by travelingman898,

by thunderzzz,

by Eric Root,

by travelingman898,

by Eric Root,

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