Rupertthecub

Q: How to get out of sign in  and verification loop?

I Have purchased a tv show thru my Apple TV, and three weeks later after watching several of the show iTunes requires for me to sign in again, password, and verification code which are all entered correctly, just to start the process over again.  Does anyone have a fix for this signin verification loop?

Apple TV

Posted on Mar 30, 2016 7:27 AM

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Q: How to get out of sign in  and verification loop?

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  • by asellitto,

    asellitto asellitto Mar 30, 2016 1:03 PM in response to Rupertthecub
    Level 1 (4 points)
    Mar 30, 2016 1:03 PM in response to Rupertthecub

    I had the same problem. I entered my apple id and password and then got a passcode on my iPad but the apple tv box asked for my username and password over and over.  I then did a software update on the apple tv (took about 5 minutes - go to settings then general) and after entering my password it took me to a screen to enter the passcode.

  • by Gailyn King,

    Gailyn King Gailyn King Apr 17, 2016 10:40 AM in response to asellitto
    Level 1 (4 points)
    Apr 17, 2016 10:40 AM in response to asellitto

    I have the older version of Apple TV and it asked me for the password but never asked me for the security code then complains that there is no security code refuses to take the Apple ID and then I start all over again there's no place to enter the stupid security code this is really making me mad I've spent hours trying to log in and putting the stupid security code in in every possible way I can think to put it in I put it in after the password with a space And that doesn't work I put it in with no spaces that doesn't work because of course it's not giving me any place to enter the freakin' security code I hate this.