HT204964: If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes Match subscription
Learn about If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes Match subscription
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Helpful answers
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Jan 9, 2016 1:25 PM in response to Mathu Dby jhov611,Bump -- I have the same question. My reset button does not appear. I've also canceled the service per technical support's recomendation and the button does not appear in that scenario either.
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Jan 9, 2016 1:51 PM in response to sbermanby jhov611,Thanks, I have clicked that reset button previously. It never pops up asking to delete all music and playlists as described in the steps below. It was a little bit confusing if that was the 'Reset' button or if a option to 'Reset iCloud Music Library' was missing, so thank you for clarifying that. Any ideas why clicking reset does nothing?
- At the bottom of the page, click Reset for the option to Reset iCloud Music Library.
- When you’re asked to delete all of the music and playlists stored in your iCloud Music Library, check “I understand” and click Reset.
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Mar 30, 2016 1:45 PM in response to nrblowersby turingtest2,The article referred to has been retired, which suggests the steps it outlines may no longer be relevant. What is it that you actually need to accomplish?
tt2
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Mar 30, 2016 2:17 PM in response to turingtest2by nrblowers,I am wanting to reset my iCloud Music Library. I currently have an Apple Music subscription, and when I started it, it uploaded several thousand mp3's on my drive that I didn't want included in "My Music." Every time I try to delete them, they continue to repopulate on My Music list.
The closest thing I've found to a solve is the above "Reset iCloud Music Library" option.
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Mar 30, 2016 2:19 PM in response to nrblowersby turingtest2,That should do it. Apple Music and iTunes Match both use the term iCloud Music Library.
tt2
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Mar 30, 2016 3:37 PM in response to turingtest2by nrblowers,Cool. Problem is that the "Reset iCloud Music Library" button doesn't show up? That's why I was saying I was having the same problem. Not sure if I'm being lucid.
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Mar 30, 2016 4:13 PM in response to nrblowersby turingtest2,No, you're making sense. Apple sadly have a habit of changing the way things work without updating the documentation.
Did I read somewhere that you have to sign out of each library that is connected to iTunes Match first before you can reset it? Or did I imagine that?
tt2
