Mrs C Spain

Q: URLs not working in Safari or Mail after iOS 9.2.1

After updating my iPad Air 2 iOS 9.2.1, I experienced Safari crashing when trying to open a new tab. I solved this problem by disabling Search Engine Suggestions and Safari Suggestions in Settings, as recommended. However now, if I've done a search, I cannot open any of the links in that search. If I type a specific URL in the Search Box, then I can open the page, but am unable to sign in, use any links from that page, etc. Also, I find that I am unable to open any URL links that I receive in Mail and tapping on a link then locks up Mail... I have done a full sync to my iMac, which can sometimes rectify a problem, but it hasn't helped in this instance.

 

Has anyone else experienced this?

iPad Air, iOS 9.2.1

Posted on Jan 30, 2016 4:37 AM

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Q: URLs not working in Safari or Mail after iOS 9.2.1

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  • by janels1,

    janels1 janels1 Mar 30, 2016 2:41 PM in response to TongueJedi
    Level 1 (4 points)
    iPhone
    Mar 30, 2016 2:41 PM in response to TongueJedi

    I did this and it allowed links in Safari to work, but Mail still crashes when link is accessed.

  • by Dawn240,

    Dawn240 Dawn240 Mar 30, 2016 2:41 PM in response to Mrs C Spain
    Level 1 (8 points)
    Mar 30, 2016 2:41 PM in response to Mrs C Spain

    Having the same issue, can't get to links from mail via safari.

    Tried turning off java-didn't help.

    Restrictions on/off- didn't work

    jump down turn around ... -didn't work

    Not so smart phone.

  • by Ross Welch,

    Ross Welch Ross Welch Mar 30, 2016 2:50 PM in response to Mrs C Spain
    Level 1 (14 points)
    Mar 30, 2016 2:50 PM in response to Mrs C Spain

    Good to see this is a community wide issue. it is not linked specifically to ios9.3 as it started with me after I saw the original notification that 9.3 was available but had not downloaded it let alone installed.

    So it was present in 9.2.1. Switching off java makes no difference, hard restart makes no difference, so just living with it till Apple sort it.

    Hope it gets sorted soon

  • by Caroline Lawrence,

    Caroline Lawrence Caroline Lawrence Mar 31, 2016 2:39 AM in response to Ross Welch
    Level 1 (64 points)
    iPad
    Mar 31, 2016 2:39 AM in response to Ross Welch

    I have this problem too.  I'm on an iPhone 6s on iOS 9.2.1 and hadn't updated to 9.3.  However I did have Booking.com installed, which I have now deleted. I've tried turning off Javascript and rebooting, but it hasn't made any difference.  I have swapped my search engine to Bing in Safari, and those links work, but the links within iMessage and Mail still do not which is a real pain - pressing a hyperlink just causes the apps to freeze.  So I then installed CloudMagic for my email temporarily and links work within that app.

     

    I will just wait it out until Apple release a solution/iOS update.  Meanwhile, fed up of wasting time messing around with my iPhone 6s, I have put my sim card back into my old iPhone 5s and am using that perfectly normally.  It doesn't have Booking.com installed, it is also on 9.2.1 and doesn't appear to have the problem.  Hope Apple sort this quickly.

  • by yoko8puppies,

    yoko8puppies yoko8puppies Mar 31, 2016 2:43 AM in response to Caroline Lawrence
    Level 1 (8 points)
    Apple Watch
    Mar 31, 2016 2:43 AM in response to Caroline Lawrence

    We have an iPad here which is virtually useless and they dared to send it a link saying update to ios9.3 now, they also sent me a link advertising the new small iPhone! They really are taking the p**s.

  • by alainkay,

    alainkay alainkay Mar 31, 2016 6:38 AM in response to Dreex
    Level 1 (4 points)
    Mar 31, 2016 6:38 AM in response to Dreex

    i have the exact same issue and Apple has not answer....it goes beyond now my IP 6 is slower since that issue....My iPad air same iOS 9.3 update works perfect.

    I realized that logging in with the Facebook account to some apps acted weird....i am sure that has something to do with some file corruption and javascript fuc.k.ing up.... Since i do not use my pad to login to new apps this way and it is working great.

    facebook retiveres every personal info they can thru that easy way of logging in .....this has to be addressed ...the Zuck doesn't seem to learn that he should stop steeling personal info by thinking people are dumb and be richer.

  • by paulaf8925,

    paulaf8925 paulaf8925 Mar 31, 2016 6:48 AM in response to Blue Tree LX
    Level 1 (4 points)
    Mar 31, 2016 6:48 AM in response to Blue Tree LX

    Thank you - finally someone has sorted out the problem!

    Thanks for posting what the engineer told you  -  let's hope the fix comes soon!

  • by Skydiver119,

    Skydiver119 Skydiver119 Mar 31, 2016 11:02 AM in response to Mrs C Spain
    Level 7 (28,344 points)
    iPad
    Mar 31, 2016 11:02 AM in response to Mrs C Spain

    It's my understanding that 9.3.1 is out and is said to fix the  mail link issue. So you  may wish to check for updates and update your device to see if that fixes it.

  • by tommi0,

    tommi0 tommi0 Mar 31, 2016 11:05 AM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 31, 2016 11:05 AM in response to Mrs C Spain

    I installed 9.3.1 and it fixes the link issue. Thx

  • by panda1988,

    panda1988 panda1988 Mar 31, 2016 11:12 AM in response to Mrs C Spain
    Level 1 (24 points)
    iPad
    Mar 31, 2016 11:12 AM in response to Mrs C Spain

    9.3.1 SPECIFICALLY OUT TO FIX THIS PROBLEM. DOWNLOAD AND INSTALL

  • by Mrs C Spain,

    Mrs C Spain Mrs C Spain Mar 31, 2016 11:23 AM in response to Mrs C Spain
    Level 1 (9 points)
    Mar 31, 2016 11:23 AM in response to Mrs C Spain

    HOO-BLOODY-RAY!!! FINALLY... IT'S FIXED!

  • by ThomasMore66,

    ThomasMore66 ThomasMore66 Mar 31, 2016 11:24 AM in response to Mrs C Spain
    Level 1 (4 points)
    Mar 31, 2016 11:24 AM in response to Mrs C Spain

    Humph.  I'm not on wifi.  Have to wait until I get home.

  • by Kilgore-Trout,

    Kilgore-Trout Kilgore-Trout Mar 31, 2016 11:26 AM in response to Mrs C Spain
    Level 7 (32,669 points)
    iPad
    Mar 31, 2016 11:26 AM in response to Mrs C Spain
  • by sunny shinny,

    sunny shinny sunny shinny Mar 31, 2016 11:41 AM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 31, 2016 11:41 AM in response to Mrs C Spain

    9.3.1 is out and everything ok at last!!            

  • by evaipad,

    evaipad evaipad Mar 31, 2016 11:54 AM in response to Mrs C Spain
    Level 1 (4 points)
    iPad
    Mar 31, 2016 11:54 AM in response to Mrs C Spain

    I upgraded my ipad air to 9.3 and can no longer receive or send emails via talktalk mail.  There was a second update and it worked for about 12hours and then failed again.  Everything else OK but I used talktalk mail so am stuck  Eva

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