jmsoftball17

Q: iMessage stopped working    "account inactive"

iMessage stopped working....says "account inactive" but doesn't give me the option to reactivate the account. please help!!

OS X El Capitan

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11.3)

Posted on Mar 30, 2016 8:37 PM

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Q: iMessage stopped working    "account inactive"

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Mar 31, 2016 1:03 PM in response to jmsoftball17
    Level 9 (72,994 points)
    Applications
    Mar 31, 2016 1:03 PM in response to jmsoftball17

    Hi,

     

    In the Messages > Preferences > Accounts > iMessages account what do you see and what can be changed ?
    Can the "Enable this account" box be ticked and unticked ?

    If so does it make a differences ?

     

    In the list on the Left can you Enable the Bonjour one ?

    Does this make a difference ?

     

     

    3Sigcopy2.png

    9:02 pm      Thursday; March 31, 2016

     

      iMac 2.5Ghz i5 2011 (El Capitan)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad