Desktops
Q: wont start
my iMac will not start, after pushing the start button the grey screen appears followed by the Apple logo, the a hollow line appears and starts to fill, once it has reached half way it stops completely. Am I able top rectify this or do I have to take it to an expert? Thanks for any help you can give me
iMac, 6years old
Posted on Mar 30, 2016 8:06 PM
by theratter,Solvedanswer
Desktops
This will reinstall OS X without erasing your drive. Please be sure you backed up.
- Restart the computer. Immediately after the chime hold down the COMMAND and R keys until the Utility Menu appears.
- Select Disk Utility and click on the Continue button.
- Select the indented (usually, Macintosh HD) volume entry from the the side list.
- Click on the First Aid tab in the toolbar. Wait until the Done button activates, then click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Reinstall OS X and click on the Continue button.
Also, see this User Tip: Basic Steps for Upgrading OS X.
If you are using an earlier version of OS X then follow these instructions:
Make sure you have a current backup before proceeding.
- Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utility Menu appears.
- Choose Disk Utility from the Utility Menu and click on the Continue button. Repair the Hard Drive and Permissions as follows.
- After Disk Utility loads select the indented (usually, Macintosh HD) entry from the the side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button.
- When the process finishes, quit Disk Utility and return to the Utility Menu.
- Select Reinstall OS X and click on the Continue button.
Posted on Mar 30, 2016 8:29 PM