Q: Should my old Apple TV unit still work
I got my apple TV about 3 or 4 years ago and have not used it a lot as we have very slow download speeds and it can take 8 hours to downlod a movie (the problems with living in the country).
I bought a movie a few months ago and waited for it to download but when I went to watch it I got a message to say there was a problem with the content, try again later.
I kept trying but nothing changed.
I tried again a few days later with another movie and had the same problem.
I havent tried again as I am sick of paying for movies that I cannot watch.
Could it be because my unit is so old and cannot process the content anymore?
I am not very tech-savvy and have no idea whats going on.
I tried to get help from Apple Support but when I tried to get in touch with them I had to enter my product code (or some number...it was a while ago now) and was told that Apple no longer support this device.
Any suggestions would be greatly appreciated.
Thanks
Apple TV
Posted on Mar 30, 2016 8:53 PM
I think your issue may relate to your download speed. If it is not fast enough rentals may not be able to properly download. Who provides your internet? Do you know what the speed of it is? Here is a guide to identify your ATV model:
Identify your Apple TV model - Apple Support
Which one do you have?
Posted on Mar 31, 2016 3:56 AM