Windows Software
Q: Apple Software Updater is not able to contact the Apple Software Update Server
Since updating itunes to 12.3.3 on Mar 26, 2016 I suddely face the issue that " the Apple Software Updater could not find the Apple Software Update Server". I get that error message when explicitely triggering ASU.
The issue seems to be solely related to the itunes software update
- itunes can continually access the Stores for apps and music
- I can update my Apple devices via itunes
- No other applications on my PC face network issues
I already underwent the following steps of analysis:
- Repaired ASU via Windows 'Programs and Features'
- de- and re-installed itunes
- de-activated my antivirus program
- de-installed my antivirus program
No change to the problem with ASU
My environment is Win10 Pro latest build, itunes 12.3.3.17 64bit
iPhone 6, iOS 9.3
Posted on Mar 31, 2016 2:41 AM