glsp

Q: Empty Share Menu; "You have not installed any extensions."

Like many others, my Share Menu is empty after upgrading to El Capitan. Running the command recommended here does not have any effect. In System Preferences Extensions panel, the only options on the left are All and Share Menu. Share Menu has "Not enabled" in gray beneath it. All shows "You have not installed any extensions."

Screen Shot 2016-03-04 at 8.00.22 PM.png

MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11.3)

Posted on Mar 4, 2016 5:02 PM

Close

Q: Empty Share Menu; "You have not installed any extensions."

  • All replies
  • Helpful answers

  • by Linc Davis,Apple recommended

    Linc Davis Linc Davis Mar 8, 2016 5:28 PM in response to glsp
    Level 10 (208,000 points)
    Applications
    Mar 8, 2016 5:28 PM in response to glsp

    Please read this whole message before doing anything.

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

    Step 1

    The purpose of this step is to determine whether the problem is localized to your user account.

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest. Same problem?

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    Step 2

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Please take this step regardless of the results of Step 1.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • by glsp,

    glsp glsp Mar 8, 2016 5:31 PM in response to Linc Davis
    Level 1 (8 points)
    Mac OS X
    Mar 8, 2016 5:31 PM in response to Linc Davis

    Heh. Weird. After switching to the Guest account and back again (not even logging out), suddenly the Extensions control panel and Share menus are populated! In this case, the test did solve the problem. Thanks, Linc!

  • by struckma,

    struckma struckma Mar 14, 2016 4:59 AM in response to glsp
    Level 1 (8 points)
    Mac OS X
    Mar 14, 2016 4:59 AM in response to glsp

    Hi all,

     

    glsp's success sounds great, alas, for me, I have nearly the same symptoms -- not sure, if since the El-Capitan update (currently I am running 10.11.3 (15D21) on a MacBook Pro (Retina, 15-inch, Late 2013)) or even longer since Mavericks, from that I had updated. Nothing helps up to now, but for me it affects only "All (All thrid-party extensions)", the share menu is actually populated and I have an extra entry "Aktionen (Markierungen)" (sorry, it's a German system, in English it's likely something like "Actions (Selections)"), which contains one item called "Markierungen".


    What I tried:

     

    • I tried "If Share options or Markup is missing after upgrading to OS X Yosemite or El Capitan - Apple Support" also.
    • I tried the testing procedure (thank you for writing it down),
      • it affects also totally new accounts, even if I install dropbox after logging in to a totally new account,
      • I tried secure boot, didn't help: neither any plugin available from this mode, nor thereafter back in normal operations
    • I tried resetting NVRAM,
    • I checked my drive, repaired one file (obviously a xar-archive of the ElCapitan setup files), but no progress regarding my problem

     

    Whatever I do, I can't get any extension showing up .

     

    The strange thing is, if I use the command line tool pluginkit as follows:

     

    $ pluginkit -vmA | grep owncloud

    +    com.owncloud.desktopclient.FinderSyncExt(1.0) B63CBAA7-6512-4E3F-A7F7-21ED945FF89D 2016-03-14 11:17:45 +0000 /Applications/owncloud.app/Contents/PlugIns/FinderSyncExt.appex

    $ pluginkit -vmA | grep Dropbox

    +    com.getdropbox.dropbox.garcon(1.14) 6085C2E9-1682-4CAE-A8C3-49D5B9BB8C83 2016-03-14 11:02:54 +0000 /Applications/Dropbox.app/Contents/PlugIns/garcon.appex

    $ pluginkit -vmA | wc -l

          46


    it lists many (46) finder plugins, e.g. ownCloud, Dropbox, ... most of which are enabled (tried dis- and re-enabling some using pluginkit too).


    Has anybody else an idea, what'g going on there? I would be happy to have my cloud-context menus back.


    Thanks in advance,


    Stephan


  • by glsp,

    glsp glsp Mar 14, 2016 4:02 PM in response to struckma
    Level 1 (8 points)
    Mac OS X
    Mar 14, 2016 4:02 PM in response to struckma

    Hi Stephan,

     

    You say the Share menu is populated, you have an Actions section in Extensions, and many options in Finder. What is the problem?

  • by struckma,

    struckma struckma Mar 15, 2016 12:37 AM in response to glsp
    Level 1 (8 points)
    Mac OS X
    Mar 15, 2016 12:37 AM in response to glsp

    Hi glsp,

     

    thank you for your reply and sorry for not being precise enough: I have populated shares and this part is working indeed, but all 3rd party Finder extensions (Dropbox, ownCloud, Google Drive, ... likely available as "All (All thrid-party extensions)") are not available in the GUI, only on the command line using pluginkit. Moreover, they also do not work in the Finder, so I don't have green sync-symbols nor context menu entries for direct access to the share options of a file from the Finder, i.e. public screenshots e.g. here differ from what I have:screenshot_share.png

    No share entries "Share Dopbox Link", "View on Dropbox.com", "Share this folder..." and not green symbols, this holds true for all cloud services like Dopbox, e.g. ownCloud and Google Drive. Indeed, the Finder plugins seem not to work, although the sync demons themselves do, i.e. the files are still synced, but I would really like to have back the direct access to the share options from the finder. I guess, there is something wrong with the Finder plugin/extension configuration (access rights, missing files, damaged config file, ...), but couldn't figure out, what. I tried deactivating and reactivating some from the command line (using pluginkit) hoping for repairing it that way, but this didn't work -- also my runs with secure boot and Disk Utility aimed at repairing wrong permissions or damaged config files, but w/o success.

     

    I've double checked on a second Mac with a similar software installation history, but there, everything works.

     

    Thank you again for reading my long texts! I hope, we can find a solution.

     

    Many Greetings

     

    Stephan

  • by glsp,

    glsp glsp Mar 24, 2016 10:21 AM in response to struckma
    Level 1 (8 points)
    Mac OS X
    Mar 24, 2016 10:21 AM in response to struckma

    That is very frustrating. I was so relieved when my problem resolved itself simply by switching to a Guest user and switching back. I would like to suggest starting your own discussion thread, since your issue is quite different from mine, and sounds like a deeper problem (since it's affecting all user accounts).

     

    I believe pluginkit displays registered plugins, with no guarantee that they are running. In Activity Monitor, is "Dropbox Finder Integration" running?

  • by struckma,

    struckma struckma Mar 31, 2016 11:58 AM in response to glsp
    Level 1 (8 points)
    Mac OS X
    Mar 31, 2016 11:58 AM in response to glsp

    Okay, thank you very much, glsp, hope you had nice Easter holidays!

     

    Meanwhile I found some time for moving this discussion to a new thread: For cloud services: No Share Options in Context Menu; "You have not installed any extensions.". Regarding your proposal: My Activity Monitor does *not* display "Dropbox Finder Integration", so this is another symptom, maybe; where is the executable for this process, do you know that? I could then try to start it manually, but I couldn't find any binary like that.

     

    Thank you again,

     

    Stephan