HT206203: If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3

Learn about If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3
afinanariswari
Level 1 (9 points)
iLife

Q: problem update ios 9.3

2 days ago I updated my ios to ios 9.3, already more than 24 hours verifying update, how do i fix it

iPhone 5, iOS 9.2.1

Posted on Mar 31, 2016 2:56 PM

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afinanariswari

Q: problem update ios 9.3

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  • by theratter,

    theratter theratter Mar 31, 2016 3:04 PM in response to afinanariswari
    Level 4 (3,907 points)
    Desktops
    Mar 31, 2016 3:04 PM in response to afinanariswari

    Since a new version (build) has been released, 9.3.1, you probably should Restore the device in order to install the current version.

     

    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.


       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the

           other end of the cable connected to your computer's USB port.

       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

           until the red slider appears, then slide the slider. Wait for the device to turn off.

     

                  * If you cannot turn off the device using the slider, press and hold the

                    Sleep/Wake and Home buttons at the same time. When the device turns off,

                    release the Sleep/Wake and Home buttons.

     

      3. While pressing and holding the Home button, reconnect the USB cable to the

           device. The device should turn on. Note: If you see the battery charge warning,

           let the device charge for at least ten minutes to ensure that the battery has some

           charge, and then start with step 2 again.

      4. Continue holding the Home button until you see the "Connect to iTunes" screen.

           When this screen appears you can release the Home button:

      5. If necessary, open iTunes. You should see the following "recovery mode" alert:

      6. Use iTunes to restore the device.

     

    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.