Q: Links not working

Question

jamphan2

Level 1 (17 points)

iPad

Q: Links not working

Links not working in Mail, Safari. Both freeze up.

iPad Mini, iOS 9.3

Posted on Mar 26, 2016 11:49 PM

I have this question too

Solved

Rysz

Level 6 (19,670 points)

iTunes

A:

Apple addressed this issue in iOS 9.3.1. Please see Apple fixes web link bug in iOS 9

Posted on Mar 31, 2016 3:34 PM

Q: Links not working

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Page 2

by morkandmindy,

morkandmindy Mar 28, 2016 3:34 AM in response to jamphan2
Level 1 (4 points)

Mar 28, 2016 3:34 AM in response to jamphan2

Restore doesn't work - at least you cant click from google or e mails. But do seem to be able to click through to internal pages once on a given website. This is SO rubbish.
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by Skydiver119,

Skydiver119 Mar 28, 2016 6:58 AM in response to morkandmindy
Level 7 (27,948 points)

iPad

Mar 28, 2016 6:58 AM in response to morkandmindy

There seems to be a bug or glitch with safari. Last I knew there was no fix beyond waiting for Apple to fix things. You can use another browser in the meantime and use that as a work around. I use Atomic but you can look for a browser in the app store that looks good to you and use that.

You might try to hold your finger down on the link until you see the 'copy' popup come up then paste that link into the navigation bar of Safari and see if that allows you to follow links.
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by jimchik2,

jimchik2 Mar 30, 2016 2:03 PM in response to Blue Tree LX
Level 1 (53 points)

iPad

Mar 30, 2016 2:03 PM in response to Blue Tree LX

For me, none of the suggested fixes work. A real PITA...
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by romario11,

romario11 Mar 30, 2016 2:16 PM in response to jimchik2
Level 1 (4 points)

iPad

Mar 30, 2016 2:16 PM in response to jimchik2

See: "How to fix iOS 9.3’s broken Safari links" bencollier.net

Worked for me on my iPhone 6s but not on my iPad.
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by joe_7399,

joe_7399 Mar 31, 2016 2:05 PM in response to jamphan2
Community Specialists

Mar 31, 2016 2:05 PM in response to jamphan2

Hello jamphan2,

Thanks for using the Apple Support Communities!

From your question, I understand that hyperlinks are not behaving as expected after updating to iOS 9.3. We know how frustrating situations like this can be and we want to make sure your devices are working as expected.

iOS 9.3.1 was recently released. Performing this update should resolve this situation.

If hyperlinks don't open in Safari, Mail, or Messages after updating to iOS 9.3 - Apple Support

Cheers!
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by Alex~,

Alex~ Mar 31, 2016 11:45 PM in response to Rysz
Level 1 (8 points)

Mar 31, 2016 11:45 PM in response to Rysz

Fixed with the new update today
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by JOLS4andKeith,

JOLS4andKeith Apr 1, 2016 1:41 AM in response to jamphan2
Level 1 (4 points)

Apr 1, 2016 1:41 AM in response to jamphan2

System has been restored since updating to iOS 9.3.1
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Accepted Answer · Mar 31, 2016 3:34 PM

Rysz

Level 6 (19,670 points)

iTunes

Mar 31, 2016 3:34 PM in response to jamphan2

Apple addressed this issue in iOS 9.3.1. Please see Apple fixes web link bug in iOS 9

HT206214: If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3

Q: Links not working

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by morkandmindy,

by Skydiver119,

by jimchik2,

by romario11,

by joe_7399,

by Rysz,Solvedanswer

by Alex~,

by JOLS4andKeith,

HT206214: If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3

Q: Links not working

All replies Helpful answers

by morkandmindy,

by Skydiver119,

by jimchik2,

by romario11,

by joe_7399,

by Rysz,Solvedanswer

by Alex~,

by JOLS4andKeith,

All replies

Helpful answers