vapidvoice
Level 1
(11 points)
Q: Still can't activate my iPhone after the iOS Update
I have an iPhone 5c and updated it to iOS 9.3 since then it asked me for the Apple ID and password it was set up with.
I tried to downgrade it to iOS 9.2.1, I updated it to the 9.3 Update that was supposed to fix this mess and I updated to 9.3.1 today and it still doesn't work.
I entered my first ID that I set the iPhone up with and it didn't work. I tried my new ID and it didn't work. I don't know what to do anymore it just won't activate.
And no I didn't buy it from someone else. I won this iPhone from a site and already asked them about it. The iPhone was never used before me!
I tried all the fixes there are and nothing works. The iPhone is not listed on my Account anymore so I can't delete it from the Cloud or anything that was suggested by Apple to fix this issue.
It still knows which ID I used last but I can't get in. What is the problem?
iPhone 5c, iOS 9.3.1, null
elcpu
Level 6
(16,186 points)
Have you tried the steps in this article?
If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support
If so I would make an appointment with the Genius Bar at an Apple Store. Good luck.
