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All replies
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Helpful answers
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Mar 31, 2016 5:15 PM in response to chandlerjeffby ChitlinsCC,The first thing to always check is > https://www.apple.com/support/systemstatus/ = not showing any troubles
At the bottom of that page, it says to Contact Apple Support if you still are having trouble
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Mar 31, 2016 5:23 PM in response to chandlerjeffby HyperNetFella,This knowledge base article can get you started.