slglouise

Q: Apple watch screen turns off in the middle of dictation


Not all the time but enough to be annoying my watch screen goes to sleep while I'm in the middle of a dication.  When I wake it back up the whole message is gone and I have to start over.  Help!

Apple Watch

Posted on Mar 31, 2016 4:32 PM

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Q: Apple watch screen turns off in the middle of dictation

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  • Helpful answers

  • by Hamoud234,

    Hamoud234 Hamoud234 Apr 1, 2016 6:00 AM in response to slglouise
    Level 1 (70 points)
    iPod
    Apr 1, 2016 6:00 AM in response to slglouise

    Try these steps:

    1. Open the apple watch app on your iPhone.
    2. Tap the my watch tab.
    3. Scroll down and tap general.
    4. Tap auto lock.
    5. From there, you can change the display so that it doesn’t lock automatically.

    Some other steps that might be helpful:

    1. Unlock your apple watch.
    2. Tap settings>general>auto lock.
    3. When you are on the auto lock screen, change the display to how many minutes you want.
    4. You can also change the display to “never” so that your watch doesn’t lock itself automatically.

    Good luck!

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Apr 1, 2016 7:30 AM in response to slglouise
    Level 7 (34,609 points)
    Apple Watch
    Apr 1, 2016 7:30 AM in response to slglouise

    Hi

     

    The screen should not sleep whilst a message is still being dictated (regardless of the Wake Screen settings).

     

    If you have not yet done so, it may help to update your iPhone and Apple Watch to the latest software:

     

    - Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

    - Update the software on your Apple Watch - Apple Support

     

    Otherwise, it may help to restart both your iPhone and your watch. Turn both devices off together, then restart your iPhone first:

     

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;

    - To turn it on: press and hold the side button until you see the Apple logo.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Apr 1, 2016 7:37 AM in response to Hamoud234
    Level 7 (34,609 points)
    Apple Watch
    Apr 1, 2016 7:37 AM in response to Hamoud234

    Hamoud234 wrote:

     

    Try these steps:

    1. Tap auto lock.
    2. From there, you can change the display so that it doesn’t lock automatically.

     

    Some other steps that might be helpful:

    1. Tap settings>general>auto lock.
    2. When you are on the auto lock screen, change the display to how many minutes you want.
    3. You can also change the display to “never” so that your watch doesn’t lock itself automatically.

     

    There are no auto lock settings for Apple Watch.

     

    Ongoing dictation should also continue uninterrupted regardless of the Wake Screen settings.

  • by guci0,

    guci0 guci0 Apr 4, 2016 1:35 AM in response to slglouise
    Level 1 (4 points)
    Apple Watch
    Apr 4, 2016 1:35 AM in response to slglouise

    This is bug.

     

    The screen can not turn off when I am dictating a message. Please fix it.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Apr 4, 2016 1:38 AM in response to guci0
    Level 7 (34,609 points)
    Apple Watch
    Apr 4, 2016 1:38 AM in response to guci0

    This is a user-based community - you are not talking to Apple here.

     

    In order to raise the issue with Apple, contact Apple Support:

    https://www.apple.com/support/watch/contact/

     

    And/or submit feedback:

    https://www.apple.com/feedback/watch.html

  • by guci0,

    guci0 guci0 Apr 4, 2016 1:48 AM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Apr 4, 2016 1:48 AM in response to Jonathan UK

    Done

  • by Dakota Cotton,

    Dakota Cotton Dakota Cotton Apr 5, 2016 4:07 PM in response to Jonathan UK
    Level 1 (4 points)
    Apple Watch
    Apr 5, 2016 4:07 PM in response to Jonathan UK

    Hi. It seems I have the same issue with my watch. It's already updated with the latest iOS and also tried to power off/on both devices as advised above, yet no luck. Can you please advise? Thanks

  • by Hustonwithau,

    Hustonwithau Hustonwithau Apr 8, 2016 9:36 AM in response to Hamoud234
    Level 1 (4 points)
    Apr 8, 2016 9:36 AM in response to Hamoud234

    There is no such setting.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Apr 8, 2016 9:42 AM in response to Hustonwithau
    Level 7 (34,609 points)
    Apple Watch
    Apr 8, 2016 9:42 AM in response to Hustonwithau

    Hustonwithau wrote:

     

     

    There is no such setting.

     

    As previously advised - one week ago:

    Jonathan UK wrote:

     

    Hamoud234 wrote:

     

    Try these steps:

    • ..
    • Tap auto lock.
    • From there, you can change the display so that it doesn’t lock automatically.

    Some other steps that might be helpful:
    • ..
    • Tap settings>general>auto lock.
    • When you are on the auto lock screen, change the display to how many minutes you want.
    • You can also change the display to “never” so that your watch doesn’t lock itself automatically.

     

    There are no auto lock settings for Apple Watch.

  • by axl35,

    axl35 axl35 Jun 19, 2016 4:04 AM in response to slglouise
    Level 1 (4 points)
    Jun 19, 2016 4:04 AM in response to slglouise

    I Have the same issue. Very seldom this doesn't happen, it is quite annoying and renders the imessage reply function useless. i have discovered that the same happens if I am listening to a voice note in iMessage, it just turns off in the middle of it. I am not sure if it is a problem from watchOS 2.2.1 or a hardware issue. I contacted Apple support and told me the believe it is a hardware problem.

  • by Fishermanjuice,

    Fishermanjuice Fishermanjuice Aug 6, 2016 10:18 AM in response to slglouise
    Level 1 (4 points)
    Aug 6, 2016 10:18 AM in response to slglouise

    I Have the same problem.  Although it is not "a real fix" and will cause battery life to suffer, there is a setting that will make it less annoying.  you can change the "wake" setting from 15 secs to 70 secs, which will allow you to dictate for 70 instead of 15 secs. 

     

    1. Open the watch app on your phone

    3. Go to General

    4. Go to Wake Settings

    5. make sure "Wake for 70 seconds" is checked

     

    This will keep the watch face powered for 70 seconds when you raise your wrist or tap on your watch.  Since the watch face will be on longer every time you use your watch or raise your wrist, it will eat up battery power faster.  since most dictation are less than 70 seconds, it should help alleviate the annoyance.  In the end, Apple needs to fix this problem.  Not sure if it is a software or hardware glitch.  Updating OS on both had not worked for me.

     

    Cheers,

    FIshermanjuice