Q: Trackpad- no click and gone haywire
Good morning everyone,
I am using a Macbook Pro (Retina 13-inch, start 2015).
Tuesday I closed my Macbook in the morning and it worked fine at that moment.
After coming back several hours later, I openend it and suddenly the click on the trackpad didn't work as it did before. It didn't make the clicking sound and didn't register my clicks. Feels like it is stuck. I checked my settings and everything seemed to be fine. I connected my bluetooth mouse, and that one worked perfectly. I then disconnected the bt-mouse and switched the settings for the trackpad to "touch to click". After that it worked perfect, but still: no clicking sounds (also when "touch to click" is off: no clicking.
Later when using the trackpad, my mouse would go completely haywire. Moving the mouse-pointer left, makes it go right. Up means down, etc. etc. It also moves very fast, and the "mouse sensitivity" settings do not influence it.
Yesterday-evening it worked perfectly again and didn't go haywire.
This morning however, it once again is completely haywire and going all over the screen except where I want it to. Also: still no click.
I can use my BT-mouse for now, but I would really like to know what is wrong with my trackpad.
There are no signs on the outside of an "inflated" battery.
I update my iOS to the latest version.
No other bt-devices or strange things are connected. No "weird" settings have changed. It all started suddenly.
Can anyone help me out on this?
MacBook Pro with Retina display, OS X El Capitan (10.11.1)
Posted on Mar 24, 2016 2:03 AM
Read this trouble shooting article from Apple;
https://support.apple.com/en-us/HT203171
A good option is an appointment at an Apple store genius bar, especially if your MBP is under warranty.
Ciao.
Posted on Mar 24, 2016 4:39 AM