ddmtl

Q: com.apple.dock.extra quit unexpectedly Error all the time

Hi. It's being 2 days now I keep getting this notification" com.apple.dock.extra quit unexpectedly" just like that.

I can not confirm if it was in the same time with tha latest update of iTunes to version 12.3.3.17 but I have noticed after for sure.

Did anyone else had this one problem? What is the solution for it? Thank you.

Mac mini (Late 2012), OS X Mountain Lion (10.8.5), RAM 16GB

Posted on Apr 3, 2016 12:02 PM

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Q: com.apple.dock.extra quit unexpectedly Error all the time

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  • by den.thed,

    den.thed den.thed Apr 3, 2016 12:46 PM in response to ddmtl
    Level 7 (27,390 points)
    Apr 3, 2016 12:46 PM in response to ddmtl

    Have a look at > com.apple.dock.extra quit unexpectedly to see if anything there helps.

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Apr 3, 2016 2:28 PM in response to ddmtl
    Level 10 (207,926 points)
    Applications
    Apr 3, 2016 2:28 PM in response to ddmtl

    Please back up all data before proceeding.

    Step 1

    In the Finder, hold down the option key and select

              Go Library

    from the menu bar. From the Library folder, move the following item to the Trash, if it exists:

              Application Support/Dock

    and move the following items to the Desktop (again, some may not exist):

              Preferences/ByHost/com.apple.dock.*.plist

              Preferences/com.apple.dock.db

              Preferences/com.apple.dock.plist

    Here, * stands for a long string of letters and numbers.

    Log out or restart the computer and test. If you still have the issue, put the items on the Desktop back where they came from and go to Step 2. Otherwise, delete the items.

    Step 2

    This procedure will delete some cache files. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.

    Please back up all data.

    Triple-click anywhere in the line of text below on this page to select it:

    open $TMPDIR..

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    Launch the built-in Terminal application in any one of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Paste into the Terminal window by pressing command-V. Depending on which web browser you use, you may have to press the return key. A folder with a long, random name should open. Inside it, there should be a subfolder named "C". Drag that to the Trash.

    Log out or restart the computer. Empty the Trash. Test.

  • by mastoppa,

    mastoppa mastoppa Jun 27, 2016 2:45 AM in response to Linc Davis
    Level 1 (12 points)
    iTunes
    Jun 27, 2016 2:45 AM in response to Linc Davis

    been following exactly the instructions problem still there...