Dhru_vil

Q: there is no devices on icloud how to delete backup?

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iPhone 4, iOS 7.1.2, i can't delete from iphone and pc

Posted on Apr 2, 2016 11:18 PM

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Q: there is no devices on icloud how to delete backup?

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  • by judysings,

    judysings judysings Apr 4, 2016 11:27 AM in response to Dhru_vil
    Community Specialists
    Apr 4, 2016 11:27 AM in response to Dhru_vil

    Hi Dhru_vil,

    I understand you want to delete the iCloud backup for your iPhone 4.  In the "My Devices" section of your screenshot above, it indicates that you must be signed in and running iOS 8 or later on your iPhone to see the device.  The resource below explains how to delete the backup from your iPhone.

     

    Manage your iCloud storage

     

    Delete backups and turn off Backup for your device

    Use the steps below for your device.

    iOS

    1. Tap Settings > iCloud. 
         
      • If you're using iOS 8 or later, tap Storage > Manage Storage.
      •  
      • If you're using an earlier version of iOS, tap Storage & Backup, then tap Manage Storage.
    2. Tap the name of your iOS device.
    3. Tap Delete Backup. When you're asked to confirm, choose Turn Off & Delete to turn off Backup and remove all backups for that iOS device from iCloud. When you delete a backup, it also turns off backup of your iOS device

    Windows 8 and Windows 7

    1. Open iCloud for Windows.
    2. Click Storage.
    3. Select Backup from the items listed.
    4. Select one of the device backups, then click Delete. When you're asked to confirm, choose Delete if you want to turn off Backup and remove all backups for that device from iCloud. When you delete a backup, it also turns off backup of your device.

     

    Take care,