Q: Photos Keeps crashing

Question

Tammy C

Level 1 (9 points)

Photos for Mac

Q: Photos Keeps crashing

Every time I open Photos, it crashes immediately. I can view my library fine on my iPhone and iPad. It's only on my MacBook Pro that this is happening. Here is the first 100 or so lines of the crash report. I tried deleting all the folders in thumbnails as was suggested elsewhere on the board, but that didn't work either. Any suggestions?

Thanks, Tammy

Crash Report:

Process: Photos [12917]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: com.apple.Photos

Version: 1.5 (370.42.0)

Build Info: PhotoApp-370042000000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [12917]

User ID: 501

Date/Time: 2016-04-04 16:47:44.840 -0500

OS Version: Mac OS X 10.11.4 (15E65)

Report Version: 11

Anonymous UUID: D4500160-5025-FCEF-D329-A6A19DF476FA

Sleep/Wake UUID: 6D0875F7-89AC-4308-9F3A-3065723699A7

Time Awake Since Boot: 140000 seconds

Time Since Wake: 3400 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: OpenGL context pool

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:

Assertion failure in +[PAOpenGLDevice _sharedContext], /Library/Caches/com.apple.xbs/Sources/PhotoApp/PhotoApp-370.42/lib/paimaging/Ph otoApps/PAOpenGLDevice.m:220

failed to create shared context: invalid context

abort() called

Thread 0:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff9dcf54e1 objc_msgSend + 33

1 com.apple.AppKit 0x00007fff8edc6f4e +[NSObject(NSKeyValueBindingCreation) _exposedBindings] + 59

2 com.apple.AppKit 0x00007fff8edc6efa +[NSObjectParameterBinder bindingsForObject:] + 42

3 com.apple.AppKit 0x00007fff8edc3496 -[NSObject(NSKeyValueBindingCreation) _binderForBinding:withBinders:createAutoreleasedInstanceIfNotFound:] + 336

4 com.apple.AppKit 0x00007fff8edc35e6 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 119

5 com.apple.AppKit 0x00007fff8ed34e98 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1041

6 com.apple.AppKit 0x00007fff8ed2be91 loadNib + 384

7 com.apple.AppKit 0x00007fff8ed2b3b7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 300

8 com.apple.AppKit 0x00007fff8ed2b180 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 201

9 com.apple.AppKit 0x00007fff8ed2af4c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344

10 com.apple.AppKit 0x00007fff8ed261a6 NSApplicationMain + 466

11 libdyld.dylib 0x00007fff922c35ad start + 1

Thread 1 Crashed:: Dispatch queue: OpenGL context pool

0 libsystem_kernel.dylib 0x00007fff8884af06 __pthread_kill + 10

1 libsystem_pthread.dylib 0x00007fff8fa414ec pthread_kill + 90

2 libsystem_c.dylib 0x00007fff96c016e7 abort + 129

3 com.apple.PhotoFoundation 0x0000000111713695 -[PFAssertionPolicyAbort notifyAssertion:] + 58

4 com.apple.PhotoFoundation 0x0000000111712f7e -[PFAssertionPolicyComposite notifyAssertion:] + 223

5 com.apple.PhotoFoundation 0x000000011171317a -[PFAssertionPolicyUnique notifyAssertion:] + 236

6 com.apple.PhotoFoundation 0x000000011171270d -[PFAssertionHandler handleFailureInFunction:file:lineNumber:description:arguments:] + 174

7 com.apple.PhotoFoundation 0x00000001117122f5 _PFAssertFailHandler + 282

8 com.apple.photo.PAImaging 0x0000000111aa8321 +[PAOpenGLDevice _sharedContext] + 108

9 com.apple.photo.PAImaging 0x0000000111aa82ac __31+[PAOpenGLDevice sharedContext]_block_invoke + 21

10 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

11 libdispatch.dylib 0x00007fff90d6d303 dispatch_once_f + 67

12 com.apple.photo.PAImaging 0x0000000111aa8295 +[PAOpenGLDevice sharedContext] + 98

13 com.apple.photo.PAImaging 0x0000000111aa8031 -[PAOpenGLContext initWithDevice:] + 146

14 com.apple.photo.PAImaging 0x0000000111aa7f85 -[PAOpenGLContextPool _newContext] + 74

15 com.apple.photo.PAImaging 0x0000000111aa7e1e __38-[PAOpenGLContextPool checkOutContext]_block_invoke + 358

16 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

17 libdispatch.dylib 0x00007fff90d6e9f2 _dispatch_barrier_sync_f_invoke + 74

18 com.apple.photo.PAImaging 0x0000000111aa7c76 -[PAOpenGLContextPool checkOutContext] + 161

19 com.apple.photo.PAImaging 0x0000000111aa7b84 -[PAOpenGLContextPool executeBlockWithContext:] + 52

20 com.apple.photo.PAImaging 0x0000000111aa7b15 -[PAOpenGLDevice _openGLProperties] + 162

21 com.apple.photo.PAImaging 0x0000000111aa76e7 -[PAOpenGLDevice _deviceProperties] + 123

22 com.apple.photo.PAImaging 0x0000000111aa7460 -[PAOpenGLDevice _lazyInitOnce] + 50

23 com.apple.photo.PAImaging 0x0000000111aa7420 __39-[PAOpenGLDevice _lazyInitOnceIfNeeded]_block_invoke + 41

24 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

25 libdispatch.dylib 0x00007fff90d6e9f2 _dispatch_barrier_sync_f_invoke + 74

26 com.apple.photo.PAImaging 0x0000000111aa73e6 -[PAOpenGLDevice _lazyInitOnceIfNeeded] + 89

27 libdispatch.dylib 0x00007fff90d7893d _dispatch_call_block_and_release + 12

28 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

29 libdispatch.dylib 0x00007fff90d7129b _dispatch_root_queue_drain + 1890

30 libdispatch.dylib 0x00007fff90d70b00 _dispatch_worker_thread3 + 91

31 libsystem_pthread.dylib 0x00007fff8fa3e4de _pthread_wqthread + 1129

32 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff8884befa kevent_qos + 10

1 libdispatch.dylib 0x00007fff90d73165 _dispatch_mgr_invoke + 216

2 libdispatch.dylib 0x00007fff90d72dcd _dispatch_mgr_thread + 52

Thread 3:: Dispatch queue: OpenGL context pool

0 libsystem_kernel.dylib 0x00007fff88844fae semaphore_wait_trap + 10

1 libsystem_platform.dylib 0x00007fff8cb9ace8 _os_semaphore_wait + 16

2 libdispatch.dylib 0x00007fff90d6d3bd dispatch_once_f + 253

3 com.apple.photo.PAImaging 0x0000000111aa8295 +[PAOpenGLDevice sharedContext] + 98

4 com.apple.photo.PAImaging 0x0000000111aa8031 -[PAOpenGLContext initWithDevice:] + 146

5 com.apple.photo.PAImaging 0x0000000111aa7f85 -[PAOpenGLContextPool _newContext] + 74

6 com.apple.photo.PAImaging 0x0000000111aa7e1e __38-[PAOpenGLContextPool checkOutContext]_block_invoke + 358

7 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

8 libdispatch.dylib 0x00007fff90d6e9f2 _dispatch_barrier_sync_f_invoke + 74

9 com.apple.photo.PAImaging 0x0000000111aa7c76 -[PAOpenGLContextPool checkOutContext] + 161

10 com.apple.photo.PAImaging 0x0000000111aa7b84 -[PAOpenGLContextPool executeBlockWithContext:] + 52

11 com.apple.photo.PAImaging 0x0000000111aa7b15 -[PAOpenGLDevice _openGLProperties] + 162

12 com.apple.photo.PAImaging 0x0000000111aa76e7 -[PAOpenGLDevice _deviceProperties] + 123

13 com.apple.photo.PAImaging 0x0000000111aa7460 -[PAOpenGLDevice _lazyInitOnce] + 50

14 com.apple.photo.PAImaging 0x0000000111aa7420 __39-[PAOpenGLDevice _lazyInitOnceIfNeeded]_block_invoke + 41

15 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fff90d6e9f2 _dispatch_barrier_sync_f_invoke + 74

17 com.apple.photo.PAImaging 0x0000000111aa73e6 -[PAOpenGLDevice _lazyInitOnceIfNeeded] + 89

18 libdispatch.dylib 0x00007fff90d7893d _dispatch_call_block_and_release + 12

19 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

20 libdispatch.dylib 0x00007fff90d7129b _dispatch_root_queue_drain + 1890

21 libdispatch.dylib 0x00007fff90d70b00 _dispatch_worker_thread3 + 91

22 libsystem_pthread.dylib 0x00007fff8fa3e4de _pthread_wqthread + 1129

23 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fff8884b5e2 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8fa3e578 _pthread_wqthread + 1283

2 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

Thread 5:

0 libsystem_kernel.dylib 0x00007fff8884b5e2 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8fa3e578 _pthread_wqthread + 1283

2 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

Thread 6:

0 libsystem_kernel.dylib 0x00007fff8884b5e2 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff8fa3e578 _pthread_wqthread + 1283

2 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

Thread 7:: Dispatch queue: com.apple.root.user-initiated-qos

0 libsystem_kernel.dylib 0x00007fff8884ae8e __psynch_rw_wrlock + 10

1 libsystem_pthread.dylib 0x00007fff8fa3ce1d _pthread_rwlock_lock + 464

2 libobjc.A.dylib 0x00007fff9dd1082c rwlock_tt<false>::write() + 112

3 libobjc.A.dylib 0x00007fff9dcfbe70 _class_getNonMetaClass + 33

4 libobjc.A.dylib 0x00007fff9dcfbc88 lookUpImpOrForward + 175

5 libobjc.A.dylib 0x00007fff9dcf5591 objc_msgSend + 209

6 com.apple.CoreFoundation 0x00007fff9d420a4d -[__NSArrayM dealloc] + 205

7 com.apple.photo.PAImagingCore 0x0000000111ebb669 +[IPAPhotoEffect initialize] + 1013

8 libobjc.A.dylib 0x00007fff9dcfc390 _class_initialize + 706

9 libobjc.A.dylib 0x00007fff9dcfbc90 lookUpImpOrForward + 183

10 libobjc.A.dylib 0x00007fff9dcf5591 objc_msgSend + 209

11 com.apple.photo.PAImagingCore 0x0000000111ebadb2 +[IPAPhotoEffectOperation initialize] + 573

12 libobjc.A.dylib 0x00007fff9dcfc390 _class_initialize + 706

13 libobjc.A.dylib 0x00007fff9dcfbc90 lookUpImpOrForward + 183

14 libobjc.A.dylib 0x00007fff9dcf5591 objc_msgSend + 209

15 com.apple.photo.PAImaging 0x0000000111aa3b8e __42+[PAImaging _initializeImaging_earlyTasks]_block_invoke_6 + 745

16 com.apple.photo.PAImagingCore 0x0000000111eba0e6 __32-[PALauncher enqueueTask:block:]_block_invoke29 + 50

17 libdispatch.dylib 0x00007fff90d7893d _dispatch_call_block_and_release + 12

18 libdispatch.dylib 0x00007fff90d6d40b _dispatch_client_callout + 8

19 libdispatch.dylib 0x00007fff90d7129b _dispatch_root_queue_drain + 1890

20 libdispatch.dylib 0x00007fff90d70b00 _dispatch_worker_thread3 + 91

21 libsystem_pthread.dylib 0x00007fff8fa3e4de _pthread_wqthread + 1129

22 libsystem_pthread.dylib 0x00007fff8fa3c341 start_wqthread + 13

MacBook Pro (Retina, Mid 2012), OS X El Capitan (10.11.4)

Posted on Apr 4, 2016 2:58 PM

I have this question too

Solved

Tammy C

Level 1 (9 points)

Photos for Mac

A:

Is it ok to do that even if I already have 10.11.4 installed?

Posted on Apr 4, 2016 3:25 PM

Q: Photos Keeps crashing

All replies

Helpful answers

by Old Toad,

Old Toad Apr 4, 2016 3:01 PM in response to Tammy C
Level 10 (141,105 points)

Mac OS X

Apr 4, 2016 3:01 PM in response to Tammy C

As a test launch Photos with the Option key held down and try to create a new, test library. If you can import some photos and test to see if the same problem persists. Does it?
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by Tammy C,

Tammy C Apr 4, 2016 3:05 PM in response to Old Toad
Level 1 (9 points)

Photos for Mac

Apr 4, 2016 3:05 PM in response to Old Toad

No luck. Still crashes. It crashes before Photos opens even with the Option key held down, so I can never get to create a new library.

Thanks, Tammy
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by Old Toad,

Old Toad Apr 4, 2016 3:08 PM in response to Tammy C
Level 10 (141,105 points)

Mac OS X

Apr 4, 2016 3:08 PM in response to Tammy C

To see if the problem is limited to your account or not log into another user account on your Mac and see if you can launch Photos successfully there. Can you?

See if you can repair the library according to the instructions in this Apple document: Repair Your Library.

Warning: If you use iCloud Photo Library with Photos, this action will cause Photos to upload all your pictures again (from Fix missing or incorrect thumbnails in Photos - Apple Support).
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by Tammy C,

Tammy C Apr 4, 2016 3:17 PM in response to Old Toad
Level 1 (9 points)

Photos for Mac

Apr 4, 2016 3:17 PM in response to Old Toad

I created a new account on my Mac. I didn't log in with an apple id. Just created the account on the mac in case that makes a difference. Photos crashed there also.

I tried the repair with the option command, but it crashes as well before any windows open.
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by Old Toad,

Old Toad Apr 4, 2016 3:41 PM in response to Tammy C
Level 10 (141,105 points)

Mac OS X

Apr 4, 2016 3:41 PM in response to Tammy C

At this time download and apply the OS X El Capitan 10.11.4 Combo Update. It will install a new PHotos app and can fix any issues with the last installation.
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by Old Toad,

Old Toad Apr 4, 2016 3:26 PM in response to Tammy C
Level 10 (141,105 points)

Mac OS X

Apr 4, 2016 3:26 PM in response to Tammy C

Yes.
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by Tammy C,

Tammy C Apr 4, 2016 3:42 PM in response to Old Toad
Level 1 (9 points)

Photos for Mac

Apr 4, 2016 3:42 PM in response to Old Toad

Success! That worked. Thank you for your help!
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by rafael.araripe,

rafael.araripe May 9, 2016 4:34 PM in response to Tammy C
Level 1 (4 points)

May 9, 2016 4:34 PM in response to Tammy C

Hi guys.. I got the same problem, but not only on app photos. I did try almost everything. My last shot was download osxupdcombo10.11.4.pkg like Old Toad said, but when I started the installer, they just show installer verifying and never start progress.
What I can do to fix this?
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by Old Toad,

Old Toad May 9, 2016 4:38 PM in response to rafael.araripe
Level 10 (141,105 points)

Mac OS X

May 9, 2016 4:38 PM in response to rafael.araripe

Delete the combo installer and try downloading again.
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Accepted Answer · Apr 4, 2016 3:25 PM

Tammy C

Level 1 (9 points)

Photos for Mac

Apr 4, 2016 3:25 PM in response to Old Toad

Is it ok to do that even if I already have 10.11.4 installed?

Q: Photos Keeps crashing

All replies Helpful answers

by Old Toad,

by Tammy C,

by Old Toad,

by Tammy C,

by Old Toad,

by Tammy C,Solvedanswer

by Old Toad,

by Tammy C,

by rafael.araripe,

by Old Toad,

All replies

Helpful answers