Q: Email to icloud.com email address rejected (The following organization rejected your message: mx1.mail.icloud.com)
Hi,
I can email my own email address from work and it is received with no problems.
However when I email my wife's icloud address it is rejected. The failure message is pasted below, and I would appreciate any suggestions. Many thanks. (NB I did initially report to my organisation's IT dept who weren't interested).
Delivery has failed to these recipients or distribution lists:
(emailredacted)@icloud.com
Your message wasn't delivered because of security policies. Microsoft Exchange
will not try to redeliver this message for you. Please provide the following
diagnostic text to your system administrator.
The following organization rejected your message: mx1.mail.icloud.com.
Diagnostic information for administrators:
Generating server: smtp1.e.amses.net
(emailredacted)@icloud.com
mx1.mail.icloud.com #<mx1.mail.icloud.com #5.7.0 smtp; 550 5.7.0 Blocked -
see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=213.161.89.71>
#SMTP#
Posted on Apr 4, 2016 1:14 AM
Hi @afjj - not sure about you but it looks like this is sorted for me now. The False Positive report to Proofpoint seems to have done the trick.
Cheers
Paul
Posted on Apr 5, 2016 2:53 AM