Q: iBook won't download to my iOS 9.3.1
-
Apr 6, 2016 7:44 AMby joe_7399,Hi Bonnie231,
Thanks for using the Apple Support Communities!
I understand that a book you purchased in iBooks is not downloading as expected. In this situation, I suggest checking in the Purchased section of iBooks to see if you can initiate the download again. This process is described in the following article.
On an iPhone, iPad, or iPod touch
- Open the iBooks app.
If you're using iBooks 3.2 or earlier, tap Store. - Tap Purchased from the bottom navigation bar.
- Tap the Download icon
next to the book that you want to download. The book downloads to your device.
Download your past purchases - Apple Support
Best!
- Open the iBooks app.
-
Apr 6, 2016 10:01 PMby Bonnie231,I try that everyday it just gives me a response which says " you have
already purchased part of this item but it has not been downloaded yet" so
I again press the download icon and I get the same response! I also tried
in iTunes but it doesn't work! Please just give me a refund! I'm tired of
this!!
On Wednesday, 6 April 2016, Apple Support Communities Updates <
-
Apr 7, 2016 6:03 AMby joe_7399,Thank you for replying to let us know that these steps are not working. At this point, because you mention the steps not working and wanting a refund, I suggest using the link in the following article to report the issue to the correct Apple department. They will be able to give you the best information on how to move forward.
Best!
-
Apr 7, 2016 3:16 PMby Jerry McCabe,I was prompted to upgrade to IOS 9.3.1 [13E328] on my iPad and after completing it my epubs and pdfs that I keep stored on my iCloud Drive will no longer open in iBooks. I can open the document via iCloud but when I ask to Copy to iBooks it will not load. What happened with the IOS 9.3.1 upgrade to create this problem? Is there a workaround for iBooks? I used another ebook reader and the docs open fine. It's obviously a Drive/iBooks interface issue. This is why I hate to have to upgrade because the glitches are usually never worked out.
-
Apr 7, 2016 4:35 PMby Jerry McCabe,I was prompted to upgrade to IOS 9.3.1 [13E328] on my iPad and after completing it my epubs and pdfs that I keep stored on my iCloud Drive will no longer open in iBooks. I can open the document via iCloud but when I ask to Copy to iBooks it will not load. What happened with the IOS 9.3.1 upgrade to create this problem? Is there a workaround for iBooks? I used another ebook reader and the docs open fine. It's obviously a Drive/iBooks interface issue. This is why I hate to have to upgrade because the glitches are usually never worked out.
