Q: My I Tunes won't load since my computer crashed and was restored even though i tunes was backed up.

My computer recently crashed. My I tunes was backed up before my computer was updated. Although I tunes is downloaded I am unable to open it or retrieve my backed up music. I was wondering why.

iPod classic

Posted on Apr 4, 2016 8:36 PM

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Q: My I Tunes won't load since my computer crashed and was restored even though i tunes was backed up.

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by joe_7399,

joe_7399 Apr 6, 2016 8:21 AM in response to carkel
Community Specialists

Apr 6, 2016 8:21 AM in response to carkel

Hello carkel,

Thanks for using the Apple Support Communities!

From your post, it sounds like your computer is not launching iTunes as expected after a crash. If this is happening on a Windows computer, please read over and work through the suggested steps in the following article.

Fix unexpected quits or launch issues in iTunes for Windows - Apple Support

Cheers!
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Q: My I Tunes won't load since my computer crashed and was restored even though i tunes was backed up.

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by joe_7399,

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