Barpro

Q: I accidently removed my iphone from Find your iphone and erased it. How can I unlock it now?

Hi!, I accidentally erased my iphone from Find my iphone and now its blocked, how can i unblock it? many thanks in advance

iPhone 4, null

Posted on Apr 5, 2016 6:45 PM

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Q: I accidently removed my iphone from Find your iphone and erased it. How can I unlock it now?

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  • by pedro d,

    pedro d pedro d Apr 7, 2016 6:46 AM in response to Barpro
    Community Specialists
    Apr 7, 2016 6:46 AM in response to Barpro

    Hello there, Barpro.

     

     

     

    It seems you erased an iPhone that had Find My iPhone activated and now you're being prompted due to Activation Lock. The following Knowledge Base article offers up some great steps on how to deactivate it:

     

     

     

    Turn off Find My iPhone Activation Lock

     

     

     

    If you turn on your device and you're asked for the previous owner's Apple ID and password, the device is erased but still linked to the previous owner's account. If you turn on your device and you see the passcode lock screen or the Home screen, the device isn't erased.

    Follow the steps below for your iPhone, iPad, and iPod touch, or you can learn more about Activation Lock for your Apple Watch.


      

    If the device is erased

    Ask the previous owner to enter their Apple ID and password on the Activate iPhone screen to remove the device from their account.

    If the previous owner isn't present, contact them and ask them to follow these steps to remove the device from their account:

    1. Sign in to iCloud with their Apple ID.
    2. Go to Find My iPhone.
    3. Select All Devices to open a list of devices linked to their account, then select the device to be removed.
    4. Click Remove from Account.

    After the previous owner removes the device from their account, turn off the device and then turn it back on to begin the setup process.

     

     

     

    Thanks for reach out to Apple Support Communities.

     

     

     

    Kind Regards.