Lee Kam Chuen
Level 1 (8 points)
iPhone

Q: AirPlay button is gone on IOS 9.3.1. Please help!!

I'm using iPhone 6, iOS 9.3.1, I meant to airplay my iPhone content to MacBook Pro (Retina, Mid 2012), however I just found that the AirPlay button under control centre is disappeared, Does anyone how to fix it?

iPhone 6

Posted on Apr 6, 2016 2:12 AM

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Lee Kam Chuen

Q: AirPlay button is gone on IOS 9.3.1. Please help!!

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  • by joe_7399,

    joe_7399 joe_7399 Apr 7, 2016 11:58 AM in response to Lee Kam Chuen
    Community Specialists
    Apr 7, 2016 11:58 AM in response to Lee Kam Chuen

    Hello Lee Kam Chuen, 

     

    Thanks for using the Apple Support Communities!

     

    I understand that you are not seeing AirPlay in the Control Center any longer. To begin troubleshooting, I suggest reading over and working through the following article. 

     

    If you don't see AirPlay in Control Center

    When an AirPlay-enabled device is available, you'll see AirPlay in Control Center on your iOS device. If you don't see it, try these steps:

    1. Restart your iOS device and Apple TV.
    2. On your iOS device, go to Settings > Wi-Fi and check that you're on the same Wi-Fi network as your Apple TV. 
    3. On your Apple TV (4th generation), go to Settings > Network and check that you're on the same Wi-Fi network as your iOS device. For Apple TV (2nd or 3rd generation), go to Settings > General > Network. If your Apple TV uses an Ethernet connection, check that the cable is plugged in to the router that you're using for Wi-Fi.
    4. On your Apple TV, make sure that AirPlay is turned on in Settings > AirPlay.
    5. If you still need help, contact Apple Support.

     

    Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch - Apple Support

     

    Cheers!