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Q: Macbook pro keeps completely freezing

I have an early 2015 Macbook Pro.

 

For several weeks now it has taken to completely freezing approximately once a day; sometimes it'll go a couple of days without doing it, other days it will do it 3 times in 24 hours. It happens when I'm simply browsing the internet or working in a word document, nothing exciting. Everything will suddenly stop - I am unable to use the keypad, no emergency quit shortcuts will work and my only option is to hold down power off and reboot.

 

Any ideas? I'm worried that if I take it for someone professional to look at they won't be able to do anything because I can't reproduce the freezing on command.

MacBook Pro (Retina, 13-inch,Early 2015)

Posted on Apr 7, 2016 11:54 PM

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