vurgunh

Level 1 (4 points)

Q: cannot be used to unlock this iPad.

hi when i want activate my ipad .

This iPad is linked to an Apple ID. Enter the Apple ID and password that were used to set up this iPad. (v●●●●●@u●●●●●.az)

i wrte my user name and password, after enter "v......h.......@........az" cannot be used to unlock this iPad.

Posted on Apr 7, 2016 1:19 AM

I have this question too

Q: cannot be used to unlock this iPad.

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Helpful answers

by brenden dv,

brenden dv Apr 8, 2016 12:45 PM in response to vurgunh
Community Specialists

Apr 8, 2016 12:45 PM in response to vurgunh

Hi vurgunh,

Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPad. I'm a bit unclear from your description if the obscured Apple ID listed corresponds to your current Apple ID, but based on what you are seeing it sounds like your iPad may be Activation Locked. If that is the case, you may find the information and steps outlined in the following articles helpful:

Find My iPhone Activation Lock - Apple Support

If the Apple ID listed is correct but you are still having issues, and you have recently updated your iPad, you may also find this article useful:

If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support

Regards
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