Greenlover7
Level 1 (4 points)
iPod

Q: Looking for answer?

What will happen to an updating ipad if it shutdown through the process??

Posted on Apr 9, 2016 12:39 AM

by Kenichi Watanabe,Solvedanswer
Kenichi Watanabe Kenichi Watanabe
Level 8 (39,278 points)
Mac OS X
A:

If you are asking because you have a problem, it may be helpful to describe the actual problem and current situation.

Posted on Apr 9, 2016 1:16 AM

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Greenlover7

Q: Looking for answer?

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  • Helpful answers

  • by Kenichi Watanabe,Solvedanswer

    Kenichi Watanabe Kenichi Watanabe Apr 9, 2016 1:16 AM in response to Greenlover7
    Level 8 (39,278 points)
    Mac OS X
    Apr 9, 2016 1:16 AM in response to Greenlover7

    If you are asking because you have a problem, it may be helpful to describe the actual problem and current situation.

  • by Greenlover7,

    Greenlover7 Greenlover7 Apr 9, 2016 1:32 AM in response to Kenichi Watanabe
    Level 1 (4 points)
    iPod
    Apr 9, 2016 1:32 AM in response to Kenichi Watanabe

    I couldn't open my ipad after ot shutdown even if i already charge it?there is an omage appearong in the screen (a charger plug arrow and itunes icon) what does this mean??

  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Apr 9, 2016 2:10 AM in response to Greenlover7
    Level 8 (39,278 points)
    Mac OS X
    Apr 9, 2016 2:10 AM in response to Greenlover7

    If the iPad "shut down" while updating, did you leave it alone for a while?  Depending on the update being performed, the iPad may be updating its files with a dark screen for a new minutes, before showing the Apple logo.  If you interrupt that active process (by forcing a restart), it may cause data corruption.

     

    That image means connect it to a computer running iTunes?  The likely reason is because there is data corruption on the iPad's storage, so it cannot start up normally.  You may need to do a Restore on the iPad using iTunes, which erases the iPad.  Hopefully, you have a recent backup using iTunes or to iCloud.  If you do, you can restore your data from the backup, after the Restore completes.

     

    You can try doing a Force Restart

     

    Restart your iPhone, iPad, or iPod touch - Apple Support

     

    but it will probably go to the same error screen asking to be connected to iTunes.

  • by Greenlover7,

    Greenlover7 Greenlover7 Apr 9, 2016 2:10 AM in response to Kenichi Watanabe
    Level 1 (4 points)
    iPod
    Apr 9, 2016 2:10 AM in response to Kenichi Watanabe

    Thank you for the information. I will try to do it!