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All replies
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Helpful answers
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May 21, 2016 9:30 AM in response to randallreddeerby Niel,★HelpfulYour computer needs more RAM. Buy a 4GB module from a source such as OWC or Crucial.
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Apr 10, 2016 4:36 PM in response to randallreddeerby BobHarris,Definitely "More" than 4GB. As much as you can afford, keeping in mind how long you intend to keep this iMac in service.
ASSUMING your iMac can be upgraded to El Capitan
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May 21, 2016 9:34 AM in response to BobHarrisby Niel,★HelpfulThat computer is either an iMac7,1 or iMac8,1. Both of those can be upgraded to El Capitan and have a RAM limit of 6GB; upgrading it past 5GB requires removing the existing module.
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May 21, 2016 9:33 AM in response to BobHarrisby randallreddeer ,Thanks for your help. I'll likely be taking in to an Apple Dealer.
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May 21, 2016 10:50 AM in response to randallreddeerby Eric Root,If you go to the OWC website they have installation instructions. Changing the RAM on an iMac is relatively easy.
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May 21, 2016 11:04 AM in response to randallreddeerby Old Toad,If Apple will do it for you it will cost about 3 to 4 times more than what you can do it for if you purchase it from Crucial.com and install it yourself. It's nor hard. This Apple document has the how to instructions: Install memory in an iMac - Apple Support