nbarkson

Q: Iphone 6 ring/silent switch not working

The ring/silent switch on the left side of my iphone 6 is stuck in silent mode and when I try to switch it into ring mode it doesn't stick and just springs back down. Anyone else having this issue?

iPhone 6, iOS 8

Posted on Sep 19, 2014 2:39 PM

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Q: Iphone 6 ring/silent switch not working

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  • by Ojeda_00,

    Ojeda_00 Ojeda_00 Feb 12, 2016 8:12 AM in response to nbarkson
    Level 1 (0 points)
    Feb 12, 2016 8:12 AM in response to nbarkson

    What if I don't have warrant?

  • by KeithChung.com,

    KeithChung.com KeithChung.com Mar 7, 2016 7:45 PM in response to nbarkson
    Level 1 (0 points)
    Mar 7, 2016 7:45 PM in response to nbarkson

    I have a very similar issue. The switch on my iPhone 6 is hard to get into silent mode. I can get it there, but it seems like it's just barely holding on and will flick back to ring mode very easily.

  • by Satyam360,

    Satyam360 Satyam360 Mar 23, 2016 10:53 AM in response to nbarkson
    Level 1 (8 points)
    Audio
    Mar 23, 2016 10:53 AM in response to nbarkson

    I have had the same issue. iPhone 6 plus. I assumed the switch was bad and as I last ditch effort before selling the phone I fixed it by using a swab with a bit of alcohol and a pin. Cleaning got it to work, but it is still not working all the time reliably. So occasionally I flip it several times for it to work. I also used a magnifying glass to really see into that tiny switch. It also took flipping it on and off a lot as I was cleaning. The switch is bad if it is easily prone to getting dirt in it and failing.

  • by scottfromsuwanee,

    scottfromsuwanee scottfromsuwanee Apr 2, 2016 2:03 PM in response to nbarkson
    Level 1 (4 points)
    iPhone
    Apr 2, 2016 2:03 PM in response to nbarkson

    Same problem here...just started 2 days from warranty expiring!

  • by FrancescoParente,

    FrancescoParente FrancescoParente Apr 2, 2016 5:10 PM in response to nbarkson
    Level 1 (8 points)
    Apr 2, 2016 5:10 PM in response to nbarkson

    you have to go to the genius bar and replace the iPhone

  • by pcherry,

    pcherry pcherry Apr 8, 2016 11:49 AM in response to nbarkson
    Level 1 (8 points)
    iPhone
    Apr 8, 2016 11:49 AM in response to nbarkson

    Thanks for the post; it's good to know how frequently this problem is occurring.

     

    I per-ordered the iPhone 6S and received it Sept. 25, 2015. Just 4 months later (Jan. 16, 2016), I took the iPhone into the Apple Store Genius bar because it had 'phantom vibrations' in the absence of actual notifications, which turned out to be a problem with the vibrate/ring toggle switch. The phone was replaced.

     

    Now the problem is beginning to happen again, only three months later, on the replacement phone. How unlucky! We'll see what the Apple Genius says this time.

  • by Rawirip P,

    Rawirip P Rawirip P Apr 10, 2016 2:47 AM in response to nbarkson
    Level 1 (4 points)
    Apr 10, 2016 2:47 AM in response to nbarkson

    Fine grit gets into the switch. I have fixed this problem by clearing the grit out with a pin. This problem has happen to me twice in the last 12 months.

  • by XMD313,

    XMD313 XMD313 Apr 20, 2016 8:06 PM in response to Giunella
    Level 1 (4 points)
    Apr 20, 2016 8:06 PM in response to Giunella

    Thank you!!!!!

  • by famanes,

    famanes famanes Jun 13, 2016 5:17 PM in response to nbarkson
    Level 1 (4 points)
    iPhone
    Jun 13, 2016 5:17 PM in response to nbarkson

    I would suggest using assistive touch. Go to settings. General. Accessibility. And turn Assistive touch on. There you will find a mute switch, maybe under device. I have personalized mine menu so it only shows me block screen, screenshot and mute. I have a broken power button on my i5

    .

  • by aralejandror07,

    aralejandror07 aralejandror07 Jul 16, 2016 1:54 PM in response to jeboody
    Level 1 (4 points)
    Jul 16, 2016 1:54 PM in response to jeboody

    hey question how did you fix it

  • by Ejazsharifk ,

    Ejazsharifk Ejazsharifk Aug 9, 2016 2:20 PM in response to nbarkson
    Level 1 (4 points)
    Aug 9, 2016 2:20 PM in response to nbarkson

    I Am having same problem.please tell me the solution.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Aug 9, 2016 4:26 PM in response to Ejazsharifk
    Level 9 (58,890 points)
    iPhone
    Aug 9, 2016 4:26 PM in response to Ejazsharifk

    Ejazsharifk wrote:

     

    I Am having same problem.please tell me the solution.

    The solution has been mentioned several times in this thread.

  • by Alex_someone,

    Alex_someone Alex_someone Aug 18, 2016 11:38 AM in response to nbarkson
    Level 1 (4 points)
    Aug 18, 2016 11:38 AM in response to nbarkson

    There is a way to manually turn your phone on and off silent in 'settings'. What you want to do is open up 'settings'.  Then you go on 'general', then 'accessibility'. You scroll down a little bit and tap on 'assistive touch'. Enable assistive touch. What you want to do is then go to your home screen and press on the assistive touch button that comes up on your screen. From there you click on 'device' and there will be a button that allows you to 'mute' and 'unmute'. If you don't like using an assistive touch you can hair switch it off afterwards. Unfortunately you will have to repeat this process every time you need to mute or unmute your device , until you get the ringer button itself fixed or a new device. Hope this helps!

  • by Erinne42,

    Erinne42 Erinne42 Aug 28, 2016 2:04 PM in response to Giunella
    Level 1 (8 points)
    Apple Music
    Aug 28, 2016 2:04 PM in response to Giunella

    Thank you, this has been a great work around for my issue!

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