Q: Trying to update itunes on Windows 7 Pc - get the following error The feature you are trying to use is on a CD Rom or other remova ... more
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Apr 11, 2016 2:43 PMby joe_7399,Greetings BBeeftink,
Thanks for using the Apple Support Communities!
I understand that you are trying to update iTunes for your Windows 7 computer, but are receiving an error when you try to do so. At this point, I would suggest removing iTunes and all of its related components (in the correct order) and then reinstalling iTunes again fresh. These steps can be found in the following article.
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support
Have a great day!
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Apr 11, 2016 6:58 PMby turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
Start with Missing MSI errors.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
