OfficialSPT

Q: What the work hours on Sunday?

Hey, I have a fairly long inquiry that I started conversing with you all about at the end of last week. Due to bad timing, there was never a good time for us to finish with what's going on with me and my accounts and what you will do about it. It seemed like whenever the time would've been good for me, you wede either too busy with a long wait or closed for the day. i read somewhere on the Apple site the other day that there is a 24/7 support number, but I've never been able to find it since then and everyone I ask doesn't think there is one. Anyway, I just need a way to get in contact with Apple Support today. Thanks for your time. If I don't hear back, I'll assume you're closed on Sundays and wait until tomorrow to hopefully resolve it.

 

SPT

 

Message was edited by: OfficialSPT I couldn't find any better categories than those. I apologize. This makes me pretty upset though because I've only had the iPhone and Verizon Service for about 5 weeks and their responses on resolving if have been different, but not only have I spent $750 because of this phone so far, but the business that my brother and I started about 5-6 years ago pays for everyone in the family to have an iPhone and a largef Data plan. Except I started paying my own 5 weeks ago for it to something positive for my credit/payment history when I need a good score/history for a new house or vehicle.

iPhone 6, iOS 9.3.1, null

Posted on Apr 10, 2016 8:54 AM

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Q: What the work hours on Sunday?

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  • by FoxFifth,Solvedanswer

    FoxFifth FoxFifth Apr 10, 2016 8:51 AM in response to OfficialSPT
    Level 7 (25,724 points)
    iPhone
    Apr 10, 2016 8:51 AM in response to OfficialSPT

    This is a user-to-user support forum -- other users like you. I checked the following link just now https://www.apple.com/support/contact/ and after making a few choices was given the option to "Talk to Apple Support now" as well as some other options, so it appears support is currently available.

    Other methods of contacting Apple Support are shown at http://www.apple.com/contact/

  • by OfficialSPT,

    OfficialSPT OfficialSPT Apr 10, 2016 9:09 AM in response to FoxFifth
    Level 1 (8 points)
    iCloud
    Apr 10, 2016 9:09 AM in response to FoxFifth

    THankyou very much for your help. Apple Support told me that it was telling her 10:00pm CSt closing time yesterday. When I tried to schedule a call back time from them, the latest appointment time it said I could make was 8:45pm CST. I chose 8:45pm CST, but it said that time isnt available. I Apple amd that's when she told me 10:00pm CST, but I ended up trying to speak with Apple Support Chat and nobody replied. I tried one more time with calling them myself. They answered! I went through the usual prompts and then was told "there is a long wait, but a representative would be with me shortly".... They never answered, so I guess they were long gone.

    Thanks again for your time and help!

     

    God Bless!

     

    SPT