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Apr 10, 2016 2:17 PM in response to AlexMahaby Mike Sombrio,Alex, help us help you. Please be specific with your answers.....no luck could mean just about anything.
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Apr 10, 2016 6:10 PM in response to AlexMahaby my ginger,You have not told us what operating system you run. Did you try a reinstall as was suggested? It might help to know what you were doing when the finder icon disappeared for the dock.