Q: Bluetooth calls in iOS 9.3.1

Since upgrading to iOS 9.3.1, my bluetooth connectivity (to Grom Audio adaptor) is more stable (good)

But, whoever I have a call (incoming or outgoing) my iPhone 6 "helpfully" produces a popup asking if it should use Bluetooth for the call.

It obviously knows that Bluetooth is the default because it displays a checkmark next to Bluetooth, but the only way I have found to get the call to go to Bluetooth is to select something else and then go back to Bluetooth. So far that seems to work every time.

Not very hands free.

Any suggestions?

iPhone 6, iOS 9.3.1, Bluetooth to Grom audio

Posted on Apr 11, 2016 10:14 AM

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Q: Bluetooth calls in iOS 9.3.1

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by Jason L,

Jason L Apr 12, 2016 6:44 AM in response to lwa01
Community Specialists

Apr 12, 2016 6:44 AM in response to lwa01

Hi lwa01,
Welcome to Apple Support Communities.

If I understand correctly, there's an issue making and receiving calls using your car stereo which is paired to your iPhone 6 using a Bluetooth adapter. Try taking a look at the article linked below which provides a lot of great information and general troubleshooting tips that will resolve issues like the one that you have described.
Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

Cheers.
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by lwa01,

lwa01 Apr 12, 2016 8:38 AM in response to Jason L
Level 1 (8 points)

Peripherals

Apr 12, 2016 8:38 AM in response to Jason L

Thanks for taking the time to reply, Jason.

I have already tried all of the suggested actions with no change.
This behavior is new with the iOS 9.3.1 upgrade, and I strongly suspect it is an iOS bug.
I conclude that I will probably have to live (uncomfortably) with it until Apple provides a fix.
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Q: Bluetooth calls in iOS 9.3.1

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by Jason L,

by lwa01,

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