Q: Apps installed via Configurator 2 are asking for apple ID and password when launched
After running 90 iPads through Configurator 2 all the apps are asking for the apple id and password to verify. It's never done this before on the pervious version. How do I stop this so the devices can be used in the class room without giving every teacher our corporate ID and password?
iPad, iOS 9.0.2, null
Posted on Oct 26, 2015 5:52 AM
I had a similar problem when I updated to Configurator 2. I resolved the issue by "purchasing" all the apps through the Volume Purchase Program which then allowed Configurator 2 to install them without requiring an Apple ID each time. This applies to free apps as well as paid apps. Just be sure in Configurator 2 you are signed in using the proper VPP account in the STORE tab.
Configurator 2 then assigns licenses of each app (even the free ones) to each iPad. Be sure to "buy" enough licenses of the free apps to cover your fleet of iPads.
I hope this helps.
Mark Sheward
Posted on Oct 27, 2015 7:42 AM