idickers

Q: Can't add contact from maps

I have an iPhone 5c running iOS 9.2.1.  Recently I lost the ability to add add contacts from Maps.  I go into Maps and search for a business.  When I find the place I am looking for, I click on it's locater in Maps which brings up a page with directions, phone number, and address, and at the bottom there is the option to "Create New Contact".  Clicking that option brings me in to Contacts, and when I click "Done", it seems like I have added a new contact.  Except that when I switch to Contacts, the new listing is not present.  This used to work great, any suggestions?

iPhone 5c, iOS 9.2.1

Posted on Feb 16, 2016 4:40 AM

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Q: Can't add contact from maps

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  • Helpful answers

  • by jpw1,

    jpw1 jpw1 Feb 19, 2016 6:18 PM in response to idickers
    Level 1 (4 points)
    Feb 19, 2016 6:18 PM in response to idickers

    I have been having the same issue for a while now with my iPhone. If I call the number for the contact I added it shows the name in the recent calls but it is nowhere to be found as a contact.

  • by Tp584spano,

    Tp584spano Tp584spano Feb 26, 2016 3:27 PM in response to idickers
    Level 1 (0 points)
    Feb 26, 2016 3:27 PM in response to idickers

    Still can't find solution. Anyone have any luck?

  • by jpw1,

    jpw1 jpw1 Feb 27, 2016 5:48 AM in response to Tp584spano
    Level 1 (4 points)
    Feb 27, 2016 5:48 AM in response to Tp584spano


    Nothing that has worked.  I have done more searching and I can't find any solutions.  I have had this issue for a while.  Its saving the data somewhere on the phone because if I call a restaurant that I have added while in Maps the name populates in my call log but if I search the contacts or a general search on the phone nothing shows.  I have iPhone 6 running 9.2.1.

  • by marthafrom NJ,

    marthafrom NJ marthafrom NJ Feb 27, 2016 6:01 AM in response to jpw1
    Level 1 (0 points)
    Feb 27, 2016 6:01 AM in response to jpw1

    iPhone 5S running 9.2.1

     

    Same issue as above

  • by Fallen City,

    Fallen City Fallen City Mar 15, 2016 4:50 PM in response to marthafrom NJ
    Level 1 (43 points)
    iPhone
    Mar 15, 2016 4:50 PM in response to marthafrom NJ

    Same here only I'm not adding this from Maps I'm adding directly from the keyboard.  If I add a contact it does not show up in my contacts.  As the rest of you have mentioned, it is stored somewhere that the phone can access it, but doesn't show up in the contacts.  Interestingly, while the addresses I add on my iPhone do NOT show up the iPhone itself they do show up on the iPad and the iMac which are all synced.  Both my iPhone 6 and my iPad are running 9.2.1.

  • by MGHOB267,

    MGHOB267 MGHOB267 Mar 25, 2016 8:05 AM in response to idickers
    Level 1 (4 points)
    iPhone
    Mar 25, 2016 8:05 AM in response to idickers

    Same exact problem on a iPhone 6s plus running 9.3.  No apple map business contacts will save to my phone contact list.  this function used to work.

  • by Fallen City,

    Fallen City Fallen City Mar 28, 2016 12:33 PM in response to Fallen City
    Level 1 (43 points)
    iPhone
    Mar 28, 2016 12:33 PM in response to Fallen City

    Update.  My issue seems to have been fixed...just a flash in the pan apparently.

  • by jpw1,

    jpw1 jpw1 Mar 28, 2016 1:08 PM in response to Fallen City
    Level 1 (4 points)
    Mar 28, 2016 1:08 PM in response to Fallen City

    I Updated my software 9.3 but am still not able to add a contact from the maps.

  • by Marknhl,

    Marknhl Marknhl Apr 11, 2016 8:31 AM in response to idickers
    Level 1 (4 points)
    Apr 11, 2016 8:31 AM in response to idickers

    I have the same problem. Although, I noticed that if I add the contact and then separately type in the number and call it, the call shows as calling to that contact. What I mean is, the business I just did this with was Debbie Supply Inc. Added it, tried to find in contacts - couldn't find it. Then, separately I went to Google Maps, selected Call from the app, which redirected to phone and called the number for the business. My phone shows calling Debbie Supply Inc as if the contact were in my Contacts. I search contacts again looking for Deb, Supp, and Inc and find nothing. So weird.

     

    My guess is that the contact is being added the phone's memory, but is somehow not being shown in Contacts.

  • by jpw1,

    jpw1 jpw1 Apr 11, 2016 8:42 AM in response to Marknhl
    Level 1 (4 points)
    Apr 11, 2016 8:42 AM in response to Marknhl

    Your correct.  I have noticed that if I try to save them they do not show up in contacts, but if they call me or I manually call them the name shows in in the caller ID.  The problem is if I want to call the place I have to look up the number instead of going to my contacts.  Very frustrating that it's clearly being stored but not being accessed by contacts. 

  • by WeeBeeIphone,

    WeeBeeIphone WeeBeeIphone Aug 17, 2016 8:14 AM in response to idickers
    Level 1 (8 points)
    iPhone
    Aug 17, 2016 8:14 AM in response to idickers

    Having the same problem in first post. This just started for me with latest update 9.3.4. Does Apple respond to this forum? We need a solution.

  • by chern4c,

    chern4c chern4c Sep 4, 2016 8:43 AM in response to idickers
    Level 1 (4 points)
    Sep 4, 2016 8:43 AM in response to idickers

    A work-around solution is the following.

     

    1. Instead of "Create New Contact", you need to use "Add to Existing Contact".

    2. So go to your "Contacts" and create a new contact in "Contacts".

    3. Now you have an existing contact. And then you can use "Add to Existing Contact" feature in iphone Maps.

     

    Having said that, Apple should fix this problem in upcoming iOS. I am wondering if this has anything to do with security.